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Customer Care, Success and Service Jobs in Kenya (Page 68)

      • Customer Relationship Officer at KUSCCO Ltd

      • KEY RESPONSIBILITIES OF THE CUSTOMER RELATIONSHIP OFFICER Support SACCO marketing and recruit new members through research and business development. Promote SACCO products and secure new busines

      • Service Point Advisor at DHL

      • Role Context Offer DHL Express product and services to all walk in customers at the designated service point. Continuous provision of great service quality to enhance customer experience that will

      • Customer Collections Associate at Greenwheel

      • Role overview: The ideal candidate will ensure timely payment of invoices by following up with customers, resolving payment-related queries, and maintaining accurate collections records. This r

      • Quality Assurance Officer at Jubilee Insurance

      • Role Purpose The Quality Assurance Officer plays a pivotal role in upholding and enhancing the standard of client service delivery and operational excellence within the at Jubilee Asset Management

      • Recruiter at Tatu City Limited

      • Description The BPO Recruiter will be responsible for sourcing, screening, and hiring qualified candidates for our call center operations. The role holder will create a robust pipeline in anticipat

      • Customer Success Lead - Q-SYS at Riana Group

      • The Customer Success Lead is responsible for ensuring clients realize the full value of the company’s solutions post-implementation. This role bridges the gap between technical delivery and clie
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      • Customer Experience Analyst at Britam

      • Job Purpose: The role will be directly responsible for end-to-end Complaints/issue resolution and monitoring and  ensuring that all complaints are captured in the centralized complaints managem

      • Customer Account Manager at Jiji Kenya

      • ​​​​​WHAT'S IN IT FOR YOU? Competitive monthly retainer Work flexibility Remote options to enhance work-life balance and boost productivity Lucrative bonuses the more you sell,

      • Customer Service Agent at Zurid ICT

      • We wish to hire a customer service agent to work at our clients location. The Client Location is Kiambu Road near Ciata Mall. The Customer service Agent should be residing or able to access the locati

      • Customer Operations Manager at M-KOPA Solar

      • We are seeking an experienced operations professional to manage back-end customer operations related to insurance, driving school attendance, and logbook management. The successful candidate will

      • Jobs at Pergamon Group Ltd

      • Are you a recent graduate eager to gain real-world experience in a professional customer service environment? We're looking for an organized and proactive intern who's ready to learn. Gradu
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.