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Customer Care, Success and Service Jobs in Kenya (Page 66)

      • Sales Trainer at Teleperformance Kenya

      • New Hire Onboarding and tenured employee upskilling Introducing new hires to the company values, mission, and vision New hire activation through client-provided credentials. Set up and maint

      • Airport Representative at Sense of Africa

      • Specific Responsibilities: Handle guest arrivals as per pick-up requests. Ensure transportation is well coordinated for all guests arriving via the airport.  Assist with guest luggage as

      • VCF Customer Liaision at Value8 Group

      • Job Description Client Engagement: Proactively engage with potential clients to understand their business needs and present appropriate software solutions. Account Management: Act as the main

      • Care Officer at CIC Insurance

      • PURPOSE: Responsible for care facilitation/cost containment and call centre reachability. PRIMARY RESPONSIBILITIES: Issuance of approval to insured members seeking both inpatient and outpa

      • Health Contact Centre Officer at Britam

      • Job Purpose:  To ensure the provision of consistently high quality Customer experience through quality service interactions by the Contact Centre team in compliance with overall Service str
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      • Customer Support Agent- Nairobi at Bidhaa Sasa

      • We are hiring entry-level Outbound Call Centre Agents based in our Nairobi, Kenya or Mbale, Uganda offices to support our mission of building strong client relationships and delivering excellent custo

      • Customer Support Agent- Mbale at Bidhaa Sasa

      • We are hiring entry-level Outbound Call Centre Agents based in our Nairobi, Kenya offices to support our mission of building strong client relationships and delivering excellent customer service. Guid

      • Kukito Crew Member at Java House

      • DUTIES AND RESPONSIBILITIES: Welcome guests and maintain high standards of restaurant hygiene as per Company SOPs. Quality food preparation and presentation which meets food safety requirement

      • Customer Support Agent at Kwikbet

      • What we are looking for: Minimum Diploma or least 2 years of college education, Bachelors Degree is an added advantage Excellent written and verbal communication skills in Kiswahili, English.
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.