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Customer Care, Success and Service Jobs in Kenya (Page 64)

      • Customer Experience Officer at Somo

      • Looking for Talent! (SOMO CUSTOMER EXPERIENCE OFFICER Do you light up when you know someone has had an amazing experience because of your work? Are you the type of person who goes the extra mile

      • Front Desk Officer at Hewatele

      • As the first point of contact at Hewatele’s Tatu City facility, the Front Desk Officer will represent the company to high-caliber clients, guests, and partners. This role requires professionalis

      • Customer Service Graduate Trainee at Trufoods

      • Key Responsibilities: Handle customer inquiries via phone, email or in person in a professional and timely manner. Assist customers by providing accurate information and resolving issues effic

      • Assistant CSP Manager - BWPC at Unilever

      • JOB PURPOSE The Customer Strategy Planning Assistant Manager is responsible for developing and implementing the activation plan that supports the objectives of our brands and the customer. Lead the

      • Virtual Call Agents at Riziki Source

      • Key Responsibilities: Writing and sending cold emails Conducting tele-sales and outreach calls Following up with clients and managing communication pipelines Performing research to support
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      • Collections Associate at Technobrain

      • Role and Responsibilities Contact customers and clients via phone calls and emails tcollect outstanding payments and resolve delinquent accounts. Utilize effective negotiation and persuasion t

      • Customer Support Intern at Jena Pay

      • Join our fintech support team and get hands-on experience in payments, merchant operations, and custome success. Responsibilities: Collaborate with product, risk, compliance and operatio

      • Customer Service Admin at Kenafric Industries

      • Job Summary: We're looking for a proactive Customer Service Admin to support our Sales team. The role involves handling customer inquiries, processing orders, coordinating with departments,
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.