Vacancies at Equity Bank Kenya

Position Overview:

Leading a team of software developers, the Database Administrator will analyse the network’s database needs and performance and develop long term strategy for data storage. She/he will establish policies, procedures related to data security and integrity and monitor and limit database access as needed. The incumbent will oversee the design, development, testing, training, maintenance of the systems that manage internal databases for the network.

Key Responsibilities:

• Monitor database performance: To monitor and ensure availability and performance of all database applications meet the required service levels.
• Design and Implement databases: To create new database solutions and implement them properly.
• Run database backups and tests: To ensure that Equity Afia’s mission critical databases are well backed up and adequate tests carried out with key stakeholders to ensure the integrity and correctness of the transactions.
• Write and maintain documentations: To create and maintain all database documentations that are not limited to data policies and procedures.
• Control Security, access and permissions: to ensure that adequate database and application controls are implemented to protect the hospitals key applications, databases and users.
• Application development: To ensure that IT applications are developed and managed in accordance with appropriate procedures, standards and agreed service levels.
• Ensure compliance with ICT change management processes.
• Liaise with the ICT team to provide after-hour support to the EQA facilities on application performance and maintenance.
• Coordinate key performance indicator reports on the database and the application performance.
• Set of data synchronization for new clinics and monitoring existing clinics to ensure real time data replication between the head office server and the clinics servers.

Qualifications:

• Degree in Computer Science or its equivalent
• Training on applications development including using tools such as ASP.net, Java, HTML5, CSS3, PHP, Python
• Oracle/SQL Database training and certification is a must.
• Minimum of five (5) years relevant experience in application development and database administration in software development, implementation, and customization.
• Demonstrates high degree of professional competence, high levels of accountability, Critical thinker and attention to details.
• Excellent communication skills, with the ability to present complex information in a clear and compelling manner to both technical and non-technical stakeholders.
• Strong problem-solving skills and the ability to think analytically, with a keen attention to detail.
• A passion for innovation, staying ahead of industry trends, and leveraging data to drive continuous improvement.

go to method of application »

Job Purpose: 

This role plays a crucial leadership role in shaping and executing the strategic vision for the bank's payment channels. This position requires a seasoned professional with a deep understanding of payment systems, technological advancements, regulatory landscape, and customer behavior. The successful candidate will be responsible for overseeing the end-to-end management of payment channels, ensuring seamless operations, driving innovation, and optimizing customer experiences.

Key Responsibilities: 

Strategic Leadership:

• Develop and implement a strategic vision for the Bank’s Channel’s function aligned with the bank's overall objectives.
• Identify emerging trends, technologies, and industry best practices to maintain the bank's competitive edge in the payment services domain.

Operational Excellence:

•   Oversee the day-to-day operations of payment channels, ensuring reliability, efficiency, and compliance with regulatory requirements.
•    Collaborate with cross-functional teams to enhance processes, reduce operational risks, and optimize costs.

Innovation and Product Development:

•   Drive the development and launch of innovative payment products and services to meet customer needs and market demands.
•   Collaborate with technology teams to integrate emerging technologies (e.g., blockchain, AI) into payment channel infrastructure. 

Customer Experience:

• Enhance the customer journey across all payment channels, focusing on usability, accessibility, and speed.
•   Leverage customer feedback and data analytics to continually improve and personalize payment services. 

Compliance and Risk Management:

•  Ensure adherence to regulatory requirements and industry standards related to payment services.
•  Implement robust risk management practices to safeguard against fraud, cyber threats, and operational disruptions.

Stakeholder Management:

•   Collaborate with internal stakeholders, including technology, legal, compliance, and marketing teams, to ensure alignment and support for payment channel initiatives.
•   Cultivate relationships with external partners, vendors, and industry bodies to stay informed and foster collaboration. 

Performance Monitoring and Reporting:

• Establish key performance indicators (KPIs) to measure the success of payment channel initiatives.
• Provide regular reports to senior management on the performance, challenges, and opportunities within the payment channels function.

Qualifications

Qualifications and Experience

•  Bachelor's degree in Business, Finance, Technology, or a related field. Master's degree is a plus.
•  Proven experience (10+ years) in a leadership role within payment services, with a track record of strategic planning and successful implementation.
•  Relevant professional certifications would be an added advantage.

Key Competencies & Skills 

•  In-depth knowledge of payment systems, technologies, and regulatory landscape.
• Strong analytical, problem-solving, and decision-making skills
•  Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced, dynamic environment and lead cross-functional teams. 
• Strong leadership and people management skills 
•  Ability to motivate and develop staff, and promote high levels of consistent performance,
•  In-depth knowledge of regulatory requirements and risk management best practices
• Demonstrated capabilities to drive change within an organization,
• Deep understanding of banking operations, processes, and regulatory requirements, as well as the operations and technology trends that are shaping the industry, the inherent risks and potential mitigants in these scenarios.
• Excellent communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels of the organization, including the ability to manage matrix relationships.

go to method of application »

Job Purpose:

The Director of Strategy and Business Performance position will be responsible for developing and executing the company’s overall business strategy, which includes creating plans to achieve specific goals and objectives.

The role will work closely with other high-level executives to ensure that their strategies align with the overall vision of the company. This is a high-level advisory role that focuses on the future of the overall business such as identifying new markets, defining sustainability strategies, reviewing the changing regulatory environments and proactively working with regulators and other critical external stakeholders to create a favorable playing field for Equity Bank.

Key Responsibilities: 

• Conducting market research to identify trends and new opportunities for growth.
• Developing marketing plans that align with overall business objectives.
• Analyzing competitor strategies to determine how they are impacting the industry’s dynamics.
• Developing and implementing strategic initiatives to grow market share and improve brand recognition. Identifying new markets and identifying potential opportunities within existing markets.
• Collaborating with other departments to identify opportunities for growth within their respective areas of responsibility.
• Recommending changes to current strategies to improve performance.
• Analyzing data to identify potential risks and opportunities within the marketplace.
• Developing and implementing strategic initiatives to grow market share and improve brand recognition.
• Identifying new markets and identifying potential opportunities within existing markets
• Work with thought leaders on all our markets for current and adjacent business lines to identify strategic business opportunities.
• Deliver on performance requirements as defined in the banks’ strategy and, balanced scorecard.

Qualifications

Qualifications and Experience 

• Bachelor’s degree in business administration, finance, or a related field.
• Master's Degree is a Plus 
• Relevant professional certifications would be an added advantage.
• 8 – 10 years’ work experience as a Business Development Manager or similar role.

Key Competencies: 

• Knowledge of organizational effectiveness and operations management.
• Experience in budgeting and forecasting.
• Leadership and management skills.
• Ability to develop, implement, and review policies and procedures.
• Ability to oversee budgeting, reporting, planning, and auditing.
• Understanding of necessary legal and regulatory documents.
• Ability to address problems and opportunities for the company.
• Excellent communication skills.
• Outstanding organizational skills.

go to method of application »

Position Overview:

Reporting to the Managing Director, the Business & Marketing Analyst will provide analytical information and insights into the business and market dynamics to support and inform overall strategic business decisions in a timely and accurate manner.

Key Responsibilities:

• Collects, analyzes and interprets data across the business units to aid team members and leadership in making sound and informed decisions.
• Analyse key business indicators such as employer service utilization, patient demographics.
• Analyse key business trends such as revenue trends, disease trends.
•  Develop and review tools and reporting templates for data collection to ensure validity.
• Perform and prepare market intelligence reports, including competitor, industry data trends and opportunities.
• Analyze data to provide insights into market dynamics and potential business strategies.
• Develop tools for data extraction for business intelligence.
• Create visually appealing and comprehensive presentations for the MD, Business and other stakeholders.
•  Implement data quality assurance measures to ensure accuracy and reliability.
• Communicate effectively with team members and executives to gather information and insights.
• Collaborate with Partner Government Agencies, cross-functional teams to align market analytics with overall business strategy.
• Analyse user training needs/gaps and develop training content where applicable.
• Coach and mentor staff for capacity building.

Qualifications:

•  Bsc In Statistics/Mathematics or Actuarial Sciences.
• At least 4 years' work experience in a similar role within a busy organization.
• Research analysis experience.
• IT competency especially in data analysis will be preferred. 
• Demonstrates high degree of professional competence, high levels of accountability, Critical thinker and attention to details.
• Excellent communication skills, with the ability to present complex information in a clear and compelling manner to both technical and non-technical stakeholders.
• Strong problem-solving skills and the ability to think analytically, with a keen attention to detail.
•  A passion for innovation, staying ahead of industry trends, and leveraging data to drive continuous improvement.

go to method of application »

Position Overview:

The Payroll & HRMIS Administrator will oversee the effective implementation of the HR Management System including input of employee data, payroll management and analyzing HR reports. She/ he will ensure all onboarding documents are verified with the relevant issuing institutions before authorizing system rights.

Key Responsibilities:

• Ensure the payroll timetable runs on time.
• Ensure accuracy of payroll changes with all required approvals
• Ensure all payroll-related taxes, statutory deductions, and other deductions are calculated and processed correctly.
• Maintain accurate and up-to-date employee payroll records and ensure compliance with all legal, regulatory and internal frameworks.
• Prepare and submit payroll-related reports and filings, including other statutory reports.
• Respond to employee payroll inquiries and resolve issues in a timely and professional manner.
• Receive information from all Human Resource Business Partners through the established data collection systems for payroll processing; •
• Does all entries in HR Systems based on justification document and updates the staff payroll record.
• Position management in the HR system.
• Cleans and updates HR Systems parameters regularly.
• Calculating final dues for exiting staff.
• Prepare audit schedules for both internal and external auditors during audits to ensure audit is done and completed within the time stipulated
• Manage internal controls proactively through the Operational Risk framework and ensuring self- checks are done periodically. Escalate potential issues in a timely manner for resolution.
• Train subsidiary payroll teams and carry out process standardization exercises.
• Stay up to date with Kenyan payroll regulations and best practices and make recommendations to improve payroll processes and procedures.

Qualifications:

• University degree in Human Resource, Business Administration, or any other related field.
• Accounting professional qualification is preferred.
• At least three (3) years’ experience in Payroll administration & filing statutory returns for different countries.
• Must have experience working with HR Systems, particularly payroll systems.
• Must have advanced skills in MS Excel.
• Member of IHRM and/or a similar renowned HR professional body is an added advantage.
• Subject matter expertise (on HR systems, Processes, pay & employment legislation in Kenya & subsidiaries, HR policy & Procedures, Financial controls policy, Operational Risk)
• Demonstrates high degree of professional competence, high levels of accountability, Critical thinker and attention to details.
• Excellent communication skills, with the ability to present complex information in a clear and compelling manner to both technical and non-technical stakeholders.
• Strong problem-solving skills and the ability to think analytically, with a keen attention to detail.
• A passion for innovation, staying ahead of industry trends, and leveraging data to drive continuous improvement.

go to method of application »

Position Overview:

Reporting to the Head of Clinical Outreach Programs, the Clinical Projects Coordinator will manage and coordinate effective implementation of clinical projects including monitoring and evaluation to ensure projects are implemented within donor timelines.

Key Responsibilities:

• Coordinate, oversee and track complete functions on assigned project activities as detailed on the task matrix.
• Ensure allocated tasks are performed on time, within budget and to a high-quality standard. Proactively communicates any risks to Head of Clinical Outreach Programs for immediate interventions.
• Analyze and reconcile project metrics and findings reports. Assists with clarification and resolution of findings.
• Where applicable, conducts on-site feasibility studies of the assigned projects.
• Preparing weekly and monthly reports, giving details of project performance on business
• Coordinate and oversee the logistics of program execution, including scheduling, participant registration, and resource mobilization.
• Manage communication with participants, instructors, and partners to ensure a seamless experience throughout the program.
• Monitor program progress, gather feedback, and make necessary proposals to enhance program quality
• Coordinate any event planning.
• Work with the Head of Clinical Outreach Programs to collaboratively coordinate, operationalize, and grow innovative pilot programs across the channels of service delivery, for example, Wellness, Chronic Disease Management plans, SRH and primary care.
• Orient and train new project personnel in the processes and systems.
• Addressing inquiries and feedback from internal and external stakeholder within the timelines stipulated in the service charter and/or SLAs signed with respective clients.

Qualifications:

• University degree or equivalent; preferably in a medical/science-related field.
• Registered and with a valid license to practice from the professional governing body.
• Certificate in Project Management is preferred.
• Minimum of five (5) years’ experience in clinical project management.
• IT competency especially in data management and analysis will be preferred.
• Demonstrates high degree of professional competence and administrative capability as well as broad experience in best clinical operations practices and Healthcare Standards and Programmes.
• Excellent communication skills, with the ability to present complex information in a clear and compelling manner to both technical and non-technical stakeholders.
• Strong problem-solving skills and the ability to think analytically, with a keen attention to detail.
• A passion for innovation, staying ahead of industry trends, and leveraging data to drive continuous improvement.

go to method of application »

Position Overview:

The Procurement Officer will implement Equity Afia’s sourcing, tendering and purchasing activities to ensure efficiency, cost effectiveness and value for money in line with the Franchise objectives.

Key Responsibilities:

• Ensure that all purchase orders are raised promptly and efficiently dispatched to the respective suppliers according to set institutional policies and procedures.
• Ensure that purchase order copies are adequately accounted for and maintain control and traceability of each purchase order raised.
• Obtain competitive quotes and give support in negotiating with suppliers.
• Follow up with suppliers on order status to ensure timely and organized delivery schedules to the clinics.
• Once approved, process the purchase orders (manual and system) in line with procurement policies and procedures.
• Provide relevant data to the Facility Director and Clinic leads to establish optimum levels for all stocks stored in the pharmacy stores and ensure that there are no stock outs;
• Determine criticality of products (to ensure all critical life-saving products are in stock) working closely with the Facility Director and Clinic leads.
• Ensure that all items in the pharmacy stores are replenished and all non-stock items requested are purchased efficiently.
• Perform risk management for supply contracts and agreements.
• Undertake market surveys and marketing intelligence for purchasing decisions.
• Evaluate supplier performance and conduct monthly review of contract compliance with legal requirements and organizational policies.
• Ensure daily, weekly, monthly and quarterly reports related to stock, cost savings and stock status are provided.

Qualifications:

• Bachelor’s Degree in Commerce, Economics, Supply Chain Management or any other related field from a recognized institution.
• Graduate Diploma in Purchasing and Supply.
• Minimum three (3) years’ experience in purchasing preferably in a hospital environment.
• Experience in international procurement is preferred.
• Thorough understanding of procurement laws and procedures.
• Knowledge and experience in demand and supply system and best procurement practices.
• Demonstrates high degree of professional competence, high levels of accountability, Critical thinker and attention to details.
• Excellent communication skills, with the ability to present complex information in a clear and compelling manner to both technical and non-technical stakeholders.
• Strong problem-solving skills and the ability to think analytically, with a keen attention to detail.
• A passion for innovation, staying ahead of industry trends, and leveraging data to drive continuous improvement.