Vacancies at Gap Recruitment Services Limited

Key Roles & Responsibilities

• Maintain excellent relationships with clients through good customer service.
• Communicate new products to customers.
• Answer questions from clients about company product and services.
• Generate quotations, invoices and send to various clients for payment processing.
• Filing of invoices and credit notes.
• Follow up on new orders.
• Confirmation of daily Local sales invoices in comparative of data in pastel.
• Assist in liaison between local sales clients and production department
• Acquire new clients and sales in the EU market.
• Maintain sound relationship with the current clients, understand their needs and ensure their satisfaction.
• Responsible for ensuring high touch customer service, delivery and experience.
• Manage and enhance the current company customer channels.
• Abilities to periodically undertake products competitive landscape study and coming up with strategic plans to maintain company market position and client acquisition.
• Periodically carry market research, surveys and development within the company products diversification plans.
• Effectively work with production and logistics department in order to ensure timeless and seamlessly delivery of orders. Carry out shipment bookings, ensure proper and timely shipment documentations etc.

Required Skills Qualifications

• Diploma/degree from a recognized university.
• At least 4 years experience in the horticulture industry.
• Exceptional oral and written communication skill, and presentation ability
• Excellent knowledge of MS Office
• Strong organizational, communication, and customer service skills.
• Excellent written and oral communication skills (both written and verbal)

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Key Roles & Responsibilities

• Monitor and maintain quality specifications of lines of fruit & vegetable from allocation to production line, through to the supply to marketer.
• Ensure that all pack-house policies & procedures are adhered to by staff and the production line
• Through a specified maintenance plan/checklist ensure that all machinery within the plant is properly maintained and in optimum working order
• Ensure all Health & Safety and Food Safety standards and policy are adhered to
• Through an understanding of HSE best practice ensure the safety of yourself and your staff
• Work with the Employment Officer to ensure the line is adequately resourced with staff
• Ensure all supervisors are properly trained and that they train their respective teams
• Resolve conflict and deal with disputes in accordance with company employment and disciplinary code
• Build rapport with team leaders and staff on the production line ensuring open lines of communication
• Management of the pack house operations including all pack house staff and operations
• Sound leadership and direction in the pack house ensuring quality product output, accuracy and consistency in pack house processes and documentation
• Provide weekly/monthly and annual reports to the Operations Manager and Director
• Building and implementing best practice policies and principles
• Develop and train a team of pack house staff

Required Qualifications

• The successful candidate must a diploma or be a graduate from a recognised university preferably in an agricultural related discipline.
• Must have minimum of 4 (four) years experience in managing Avocados pack house or perishable pack houses.
• Must have excellent management experience.
• Must have excellent communication and interpersonal relationship skills.
• Must have good numerical and planning skills.
• Must have an understanding and good knowledge of fresh produce industry industrial relations.
• Must be self-disciplined, a team player, honest and of high integrity.
• Must be able to work under minimum supervision while meeting the set targets & deadlines

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Roles & Responsibilities

• Serve food and drinks order.
• Provide excellent customer service to guests.
• Welcoming guests and escorting them to their tables.
• Present the menu to the guests and provide detailed information especially on ingredients, or potential food allergies.
• Offer menu recommendations upon request from the guest(s).
• Inform guests on special offers.
• Up-sell additional products.
• Take accurate food and drinks order using the captain order and POS ordering software.
• Prepare mis-en-place before the start of the shift by Arranging the waiter/waitress work station, including serviettes, cutlery, salt and pepper shakers, tabasco, ketchup bottles, tooth pick holders etc.
• Arrange table settings and maintain a tidy and clean dining area.
• Deliver checks and collect bill payments.
• Carry dirty plates, glasses, and silverware to the kitchen for cleaning.
• Meet with other restaurant staff to review daily specials, changes on the menu and service specifications for reservations.
• Ensure that opening and closing duties are done in a timely manner.
• Report to work as per the allocated shift.
• Any other duties assigned from time to time.

Required Qualifications

• Certificate in food and beverage sales and service.
• Hospitality experience of at least 1 year in a busy environment.

Competencies & Interpersonal Skills

• Excellent customer service skills
• Good communication and listening skills.
• Good interpersonal skills
• Ability to work well and remain calm under pressure.
• Interest in food and drinks.
• High standards of personal hygiene and personal grooming.
• Ability to multitask.

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Roles & Responsibilities

• Training housekeepers on cleaning and maintenance tasks
• Overseeing staff performance on a daily basis
• Checking rooms and common areas, including stairways and lounge areas, for cleanliness
• Train housekeepers on cleaning and maintenance tasks
• Oversee staff on a daily basis
• Check rooms and common areas, including stairways and lounge areas, for cleanliness
• Schedule shifts and arrange for replacements in cases of absence
• Establish and educate staff on cleanliness, tidiness and hygiene standards
• Motivate team members and resolve any issues that occur on the job
• Respond to customer complaints and special requests
• Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves
• Participate in large cleaning projects as required
• Ensure compliance with safety and sanitation policies in all areas

Required Qualifications

• Diploma or Degree in Hospitality /accommodation or hotel management.
• Hospitality experience of at least 2 years in a busy environment.
• Previous experience in the House keeping department

Competencies & Interpersonal Skills

• Excellent customer service skills
• Good communication and listening skills.
• Good interpersonal skills
• Ability to work well and remain calm under pressure.
• High standards of personal hygiene and personal grooming.
• Ability to multitask.
• Ability to understand complex situations and provide relevant and timely resolutions.

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Key Roles & Responsibilities:

• Exhibit culinary talents by personally performing day-to-day tasks, producing key menu items, while leading the staff and managing all food related functions.
• Ensure exceptional quality of all ingredients, preparation and plating of food items.
• Conduct daily line checks, food reviews and recipes of the day; Ensures that clear feedback is provided to the entire kitchen team and food service staff and management.
• Work closely with the kitchen team on costing, production and control for proper recipe execution and waste management.
• Ensure that sanitation standards as set by statutory health regulations are in compliance as well as the cleanliness and organization of the kitchen and its equipment as well as training staff on proper sanitation guidelines.
• Assess the need for and report necessary kitchen repairs.
• Monitor and maintain use of safe food handling procedures as well as a safe working environment by using and ensuring staff use correct food handling skills and food safety guidelines.
• Manage assigned staff, including scheduling, training, performance feedback, discipline, investigations and terminations.
• Maintain current kitchen schedules, staffing templates, and staff employee files.
• Assure and/or conduct ongoing training and professional development of kitchen staff.

Required Skills & Qualifications:

• Must have at least 5 years of experience as an executive chef.
• Must have very strong management & leadership skills
• Should be familiar with various cuisines.
• Should have a good knowledge of accounting, stock keeping and should know how to break even using only what is available.
• Should know good food hygiene, should be strict about freshness, quality, presentation and client satisfaction.
• Should be aware of and cater to allergies, and different diets and restrictions.

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Key Roles & Responsibilities

• Promote and sell various categories of spare parts both to wholesale and retail clients.
• Prospect and generate leads of potential clients.
• Build healthy pipeline of prospects in order to attain set revenue targets.
• Receive and process orders from clients and liaise with delivery team for delivery.
• Build and maintain relationships with new and existing clients.
• Conduct market research and gather customer insight data.
• Identify and grow opportunities within the assigned territory to achieve set sales targets
• Communicate to clients about new products, prices and discounts.
• Attain all set revenue targets alongside other KPIs.

Skills & Qualifications

• Diploma in sales and/or in a related field
• At least 1 year of experience in sales.
• Ready to work out of Nairobi mainly in Nakuru.
• Articulate and professional communication skills
• Results driven individual

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Key Roles & Responsibilities:

• Take a lead role in the development of proposals and presentations for new business materials to create and nurture business opportunities and partnerships
• Managing both existing sales pipeline and developing new business opportunities into local, national, or international markets
• Develop sales and marketing strategies that take steps to have an impact in the market
• Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with targets
• Implementation of marketing strategies, and delegate tasks that achieve strategic goals
• Build and maintain strong, long-lasting customer relationships
• Motivate fellow employees and team members to bring more efficiency and quality to work
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders

Required Skills & Qualifications:

• Bachelors degree in business-related courses
• Minimum of 4 years experience in Business Development
• Successful track record in achieving set revenue targets
• Prior experience in B2B sales and negotiation in restaurant industry is an added advantage
• Excellent verbal and written communication skills
• Working experience with sales techniques
• Proficiency with data analysis, forecasting, and budgeting
• Proven ability to plan and manage resources

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Key Roles & Responsibilities:

• Liaise and share security related information and incidents with focal points at other embassies, UN, EU and diplomatic police;
• Ensure quick dissemination of security advisories to staff members and spouses when needed;
• Provide security briefings to staff members and spouses or visitors;
• Conduct training of staff members and spouses to heightened their security awareness, conduct emergency exercises at the embassy;
• Work closely with the Embassy's security subcontractors;
• Be the main focal point for day-to-day contacts with the Embassy's static security provider;
• Manage, supervise and train the security guards at the embassy and residences;
• Supervise and train the drivers in VIP-driving and maintenance, monitor the fleet tracking system and coordinate all transports;
• Manage the Embassy's fleet of vehicles including being responsible for regular maintenance and insurance matters;
• Conduct regular inspections of security installations;
• Assist in drafting and updating emergency procedures, security instructions and risk and vulnerability assessments;
• Carry out security inspections at posted staff members residences;
• Liaise closely with the Embassy Property Officer with regards to fire safety, fire drills and equipment
• Other administration tasks related to security;
• The Local Security Officer will be part of the Embassys Administrative Section, report to the Head of Administration but liaise closely with the Regional Security Advisor;
• The workplace will mainly be at the Embassy in Nairobi, however occasional duty trips may be required.

Key Skills and Qualifications:

• Currently/recently working in a role as Security Officer/Security Advisor or similar role
• Successful completion of relevant education for the role
• A minimum of five years experience working with security as a Security Officer/Security Advisor or similar role
• Knowledge of threats and risks that a diplomatic mission in Kenya is faced with.
• Fluent written and oral skills in English.
• Writing professional reports on incidents, security briefs, SOPs, etc.
• Ability to take initiatives and have flexibility
• Being an effective team player
• Being discreet, reliable and have a high level of integrity
• Showing punctuality
• Proficiency in basic MS Office programs: Word, Outlook, PowerPoint, Excel.
• Experience with preforming training session including training of security guards in various procedures and SOPs
• Previous work experience with alarms, CCTV, physical security installations etc.

Added advantages:

• Fluent written and oral skills in English.
• Writing professional reports on incidents, security briefs, SOPs, etc.
• Ability to take initiatives and have flexibility
• Being an effective team player
• Being discreet, reliable and have a high level of integrity
• Showing punctuality
• Proficiency in basic MS Office programs: Word, Outlook, PowerPoint, Excel.
• Experience with preforming training session including training of security guards in various procedures and SOPs
• Previous work experience with alarms, CCTV, physical security installations etc.

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Key Roles & Responsibilities;

• Build strategy on developing new accounts, product positioning and pricing in liaison with the sales executives for existing customers.
• Agree on new verticals/ Industries & develop the strategy for new accounts, product positioning and company's market share growth.
• Ensure the new account & product targets, revenue, collections are met.
• Collect market intelligence information for decision making in liaison with the country manager to remain competitive in the market against competition.
• Positioning calls in key corporate accounts.
• Review business on a weekly & monthly basis to ensure that it is aligned to the Business Strategy.
• Constantly explore new markets or alternate channels for products e.g. MNCs Corporates, saccos, hospitals, microfinance and any other verticals.
• Ensuring that your pipeline is in place to enable target achievement and share the same by the 1st week of the month.
• Maintain Order loss details for self on monthly basis.
• Ensures timely collection in liaison with credit control team.
• Works closely with country manager and other internal departments to ensure timely and accurate delivery of projects/equipment. Ordering inputs in monthly basis.
• Assists the country manager in planning the stocks based on past trends & forecast based on customer needs.

Required Skills & Qualifications;

• Degree in Business Management and / or any other related areas
• 5 years of experience in B2B with at least 2years managing a high performing team.
• Proven leadership and ability to establish, maintain and drive teams.
• Strong understanding of customer and market dynamics and requirements.
• Experience in office automation sales both hardware and software will be an added advantage.
• Must have superior communication skills and a marketing flair

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Key Roles & Responsibilities:

• Cold calling prospects in the assigned territory and focus area
• Operate as the lead point of contact for any and all matters specific to your customers
• Build and maintain strong, long-lasting customer relationships
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Tracking actual work done vs. targets
• Understands clients nature and needs.
• Coordinating with business associates and partners.
• Update and maintain the CRM for all client databases.
• Develop new techniques and strategies to keep up with the ever-dynamic business world.
• Explore new opportunities to earn more profits.
• Learn about new marketing tactics and apply them to the appropriate area.
• Making the customer base strong by aiming for high customer satisfaction.
• Achieve agreed upon sales targets and outcomes within schedule.
• Coordinate sales effort with team members and other departments.
• markets potential, track sales and status reports.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends.
• Continuously improve through feedback

Required Skills & Qualifications:

• Degree/Diploma in Business/ Commerce/ Sales and Marketing or related field
• A minimum of 2 years of relevant experience in corporate sales
• Previous experience in corporate sales
• She/he must have a proven track record of closing sales and meeting sales targets

Competencies:

• Possess strong product knowledge
• Demonstrated track record of success
• Successful experience in maintaining existing customer bases
  • Ability to strongly influence decision makers
  • Clear and effective communication skills, both verbal and written
  • Strong initiative and creativity applied through technology
  • Ability to provide outstanding corporate sales.

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Key Roles & Responsibilities:

• Assist in the recruitment process
• Analyzing training needs in conjunction with departmental managers
• Maintaining the personal records of employees on matters such as wages, leave and training, and prepare associated management reports
• Deliver HR policies and practices that are compliant with corporate guidelines, labour and Manpower Regulations, Social Framework and EHS rules.
• Performance Appraisal of employees and job grading
• Provide industry related market competitive compensation and benefit programs, through external benchmarking
• Advising on pay and other remuneration issues, including promotion and benefits
• Administering payroll and maintaining employee records
• Dealing with grievances and implementing disciplinary procedures
• Planning, and sometimes delivering, training including inductions for new staff
• Drawing up plans for future personnel needs
• Counselling staff about any problems they may have, either at work or personally
• Provide advice and information to management and employees on human resource policies and procedures, including equal opportunity, anti-discrimination and occupational health and safety programmes
• Resolve administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions
• Assist in investigation of claims
• Manage industrial /labour relations, assisting with union negotiations, compliance & relationship essential; handle labour disputes; handle disciplinary issues; Labour injury claims.
• Lead employee engagement & change initiatives

Required Skills & Qualifications:

• Professional qualification of a post graduate diploma/degree in HR Management
• Minimum 5 years experience in HR role in the manufacturing sector
• Must be a Member of IHRM
• Ability to confidently engage and influence at senior levels
• Experience in handling blue-collar labour-intensive environments
• Organizational skills and the ability to understand detailed information
• Interpersonal skills to form effective working relationships with people at all levels
• Must have Integrity and be approachable
• Must have experience with CBAs

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Key Roles & Responsibilities:

• Delivering excellent service to ensure high levels of customer satisfaction.
• Motivating the sales team to meet sales objectives by training and mentoring staff.
• Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
• Hiring, training, and overseeing new staff.
• Responding to customer complaints and concerns in a professional manner.
• Ensuring store compliance with health and safety regulations.
• Developing and arranging promotional material and in-store displays.
• Preparing detailed reports on buying trends, customer requirements, and profits.
• Undertaking store administration duties such as managing store budgets and updating financial records.
• Monitoring inventory levels and ordering new items.

Required Skills & Qualifications:

• Bachelors degree in Business Administration or relevant field preferred.
• A minimum of 3 years experience working in a retail environment, ideally in a managerial role.
• Strong leadership and customer management abilities.
• Customer service-oriented with in-depth knowledge of basic business management processes.
• Excellent communication and interpersonal skills.
• Highly result driven.

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Key Roles & Responsibilities;

• Consulting with clients and/or lawyers
• Giving high quality legal advice to clients
• Drafting legal opinions
• Drafting correspondence, pleadings and notices
• Preparing cases for hearing by way of trial, applications or arbitration
• Maintaining the confidentiality of legal documents and client records
• Litigating in civil courts, tribunals and arbitrations
• Building and maintaining excellent relationships with clients
• Undertaking the legal work to the highest professional and client care standards
• Growing a team of litigators in a law firm already well established for corporate commercial purposes
• Heading the team of litigators
• Being responsible for the growth and management of the team of litigators
• Working with budgets agreed with the head of office

Required Qualifications;

• Minimum 8 years Post Qualifications Experience (PQE)
• A sound knowledge of and experience in litigation, mediation, dispute resolution, arbitration and court work
• Demonstrate leadership skills
• Passion for litigation
• Demonstrate management skills
• Skills and expertise to handle any kind of litigation, arbitration and mediation in this country with the support of senior counsels in other country offices or other senior counsels in Kenya.

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Key Roles & Responsibilities;

• Working closely with the Webstore team on customer orders on a daily basis and following up on cold leads on our CRM system, Smart Sales, by email or telephone.
• Checking incoming payments and ensuring all paper work is in order and sent to the respective store dispatch managers.
• Calling transporters to get custom delivery quotes or to follow up ongoing delivery to the customers premises or delivery destination.
• Answering the phone in a professional and positive manner, getting the customer excited about the product and convert them to buy online.
• Processing sales on the company Smart Sales CRM, SAP system and sending the invoices to the customer and advising on delivery date and time.

Key Performance Measures;

• Number of new buyers/sellers converted
• Number units/property sold
• Revenue targets achieved
• Increase in repeat customers

Required Qualifications;

• A university/college degree in a computer or business-oriented field.
• A minimum 2 years experience in retail or an online sales environment required.
• Knowledge of everyday computer applications and common Microsoft programs as well as simple computer trouble shooting and installation.
• Knowledge of using Microsoft Outlook, Word and Excel is essential.
• Working knowledge of a sales POS system would be an added advantage but not necessary.
• Ability to sell a product over the telephone and convincing customers to buy.
• Demonstrated ability to be a team player, able to work under pressure and multi-task efficiently.
• Good Verbal and written English.

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Key Roles & Responsibilities:

• Ensure all mise-en-place is always freshly prepared and on time.
• Ensure all dishes are being prepared to the correct recipe and to the correct quantity.
• Exhibit culinary talents by personally performing day-to-day tasks, producing key menu items, while leading the staff and managing all food related functions.
• Take control of the breakfast service and ensure guests receive a truly delicious and memorable breakfast
• Ensure exceptional quality of all ingredients, preparation and plating of food items.
• Conduct daily line checks, food reviews and recipes of the day; Ensures that clear feedback is provided to the entire kitchen team and food service staff and management.
• Work closely with the kitchen team on costing, production and control for proper recipe execution and waste management.
• `Ensure that sanitation standards as set by statutory health regulations are in compliance as well as the cleanliness and organization of the kitchen and its equipment as well as training staff on proper sanitation guidelines.
• Monitor and ensuring that the production, preparation and presentation of food are of the highest quality at all times

Required Skills & Qualifications:

• Diploma or Degree in Hospitality or related field
• Must have at least 3 years of experience as a chef.
• Should have food handler certificate
• Should be well experienced in preparation of various breakfast menus
• Should have a good knowledge of accounting, stock keeping and should know how to break even using only what is available.
• Should know good food hygiene, should be strict about freshness, quality, presentation and client satisfaction.
• Should be aware of and cater to allergies, and different diets and restrictions.

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Key Roles & Responsibilities;

• Assist in carrying out animal husbandry tasks to a high standard including feeding, cleaning out, providing fresh bedding, and administering veterinary treatment where necessary, etc.
• Work alone and together within a team to enhance to ensure that the livestock and all areas of the farm are presented to a high standard
• Assist the management team in ensuring the smooth running of all animal tasks and daily operational management of the venue
• Follow policies and procedures in relation to animal husbandry
• Report any health and safety concerns to the Farm Manager
• Carrying out practical demonstrations relating to livestock production;
• Participating in collaborative research activities
• Collecting Livestock inputs and product samples for analysis
• Light data entry and other record-keeping.

Required skills and Qualifications;

• Diploma in Animal Health and Production, Animal Husbandry, Dairy Science and Technology, Agribusiness, Animal Production, Farm Management, Apiculture, Range Management or Natural Resource Management from a recognized institution
• Certificate in Computer applications from a recognized institution (added advantage)
• At least one (1) year experience in a comparable and relevant position Reliable and committed.

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Key Roles & Responsibilities

• Handle Route to Market to open new markets for the company products
• Prospect and develop new business leads
• Strategically identify sales opportunities in the field
• Uphold the coverage plan while achieving the target.
• Achieve his/her sales targets consistently despite obstacles.
• Implement perfectly and immediately all consumer and trade promotions launched in his/her section
• Maintain the integrity of all company assets primarily the vehicle driven, tab and other signage or POS materials given
• Ensure accurate and timely cash collection per company policy; then deposit with the company cashier on daily basis.
• Collaborate with team members to achieve sales targets
• Build a sales strategy to ensure both long- and short-term goals and objectives are met.
• Demonstrating business value to stockists, wholesalers, kiosks and other market players with the aim of listing company products with them.
• Develop and cultivate customer relationships with both new and existing customers while achieving profit and revenue objectives

Skills & Qualifications

• Diploma/Degree in sales and Marketing is an added advantage.
• 2-3 years of work experience preferably in bread manufacturing or at least in fast moving consumer goods-FMCG
• Strong communication and presentation skills
• Strong administrative skills
• Focused with priority setting skills
• Entrepreneurial with strong sense of initiative
• Strong Leadership skills