Job Openings at Nanyuki Sports Club

Job Description

Reporting to the Management Committee, the Manager will be responsible for the planning, controlling, organising and coordinating the day to day operations of the club and which includes a Members Club House, Accommodation, Bar and Restaurant, Conference Facilities and various Sporting Disciplines.

Qualifications

• Bachelor’s degree in Hotel Management or Social Sciences – Finance, Accounts, Economics, Arts options.
• A good understanding and knowledge of the Kenyan Labour laws.
• Excellent knowledge of club governance, previous experience in a Members Club will be an added advantage with at least 5 years’ experience at managerial level.
• Proficient in MS Office computer packages. Knowledge of Accounting and Financial management, Golf, Sports and Recreation Management will be an added advantage.

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Job Description

Job Requirements

• At least a Diploma in Human Resource Management Over 2 year experience in Human Resource Management.
• Must be registered with IHRM.
• Disciplined person with self-initiative.
• Conversant and full understanding of labour laws. Able to work in a multi-cultural environment.
• Must be conversant with computer packages(Ms word/excel/Outlook)

Responsibilities

• Providing general office support services like drafting a variety of correspondence and other form of communication.
• Assisting in recruitment – placing adverts, scheduling candidates for interviews and helping in selecting the ideal candidates.
• Updating the staff list for resignations, transfers, change of designation and new staff.
• Coordinating the exit/clearing process of staff who resign or are dismissed.
• Implementing Human Resource strategies, policies, procedures and guidelines designed to achieve the clubs strategic goals and vision.
• Information management & archiving/ filing for HR related issues.
• Ensuring that all employees have N.S.S.F, NHIF and PIN numbers.
• HR administration, such as leave management, maintenance of staff records.
• Encouraging diversity through appropriate HR policies. Inter-departmental staff training delivery.
• Participating in staff discipline processes and management of conflict and bereavement.
• Other related duties as may be assigned by the Club General manager

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Job Description

Qualifications

• Diploma in secretarial studies from a recognized institution preferably KNEC or a Diploma in front office management from a recognized institution.
• Fluency in both oral and written English and Kiswahili.
• Excellent interpersonal skills and integrity.
• Computer literacy with typing speed of 50wpm.
• Ability to work under pressure and independently.
• At least 2 years’ experience in a busy front office.

Responsibilities

• Development, review and implementation of standard operating procedures for front office.
• Coordinate Information flow within the Club.
• Tracking and following-up on all calls, emails and hard copy documents.
• Provision of reports required from front office.
• Responding to customer inquiries and complaints and communicating appropriate options for resolution in a timely manner.
• Linking staff within departments with external clients.
• Receiving and escalating client’s grievances.
• Booking rooms and club facilities.
• Provide exceptional customer care services by attending to visitors/clients and directing them accordingly.
• Directing all enquires to the right office.
• Ensure effective management of incoming/outgoing calls and maintaining a daily record of calls made.
• Maintaining high standards of cleanliness/hygiene and tidiness within the front office.
• Assists in planning and implementing front office goals and make recommendations to management to improve efficiency and effectiveness.
• Maintaining the image of the Club by attending to clients with respect and integrity.

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Job Description

Qualifications

• At least a Higher Diploma in food and Beverage production
• At least 5 years’ experience in a high end catering establishment
• Proven track record of cost control including food, equipment, labour and waste to meet the food quality goals and the hotel’s financial goals.
• Demonstrate real passion for menu planning and leadership
• Good knowledge in hygiene and sanitization regulations

Responsibilities

• Plan and direct food preparation and culinary activities
• Prepare and cook foods of all types, either on a regular basis or for special guests or functions.
• Management of catering department stocks and ensure proper utilization of the same.
• Modify menus or create new ones that meet quality standards
• Estimate food requirements and food/labour costs Supervise kitchen staff’s activities
• Arrange for equipment purchases and repairs
• Rectify arising problems or complaints
• Comply with nutrition and sanitation regulations and safety standards
• Maintain a positive and professional approach with co-workers and customers
• Determine how food should be presented and create decorative food displays
• Determine production schedules and staff requirements necessary to ensure timely delivery of services
• Estimate amounts and costs of required supplies, such as food and ingredients.
• Demonstrate new cooking techniques and equipment’s to staff
• Supervise and coordinate activities of cooks and workers engaged in food preparation
• Check the quality of raw and cooked food products to ensure that standards are met.