Field
- Administration / Facilities
- Agriculture / Agro-Allied
- Art / Crafts / Languages
- Aviation / Aerospace
- Banking
- Bursary and Scholarships
- Caregiver / Nanny / Social Workers
- Catering / Confectionery
- Construction and Site Engineering
- Consultancy
- Content, Editorial and Journalism
- Customer Care, Success and Service
- Data, Business Analysis and AI
- Driving
- Education / Teaching / Training
- Engineering / Technical
- Environment Health and Safety
- Finance / Accounting / Audit
- Food, Beverage and Hospitality
- General
- Graduate Jobs
- Human Resources / HR
- ICT / Computer
- Insurance
- Internships
- Janitorial Services
- Legal and Regulatory
- Logistics
- Manufacturing
- Marketing and Communication
- Media Production and Entertainment
- Medical / Healthcare
- NGO/Non-Profit
- Oil and Gas, Energy and Mining
- Pharmaceutical
- Procurement / Store-keeping / Supply Chain
- Product Management
- Project and Program Management
- Real Estate
- Research and Development
- RFP / RFQ / EOI
- Risk Management and Compliance
- Sales and Business Development
- Science
- Security / Intelligence
- Shipping and Maritime
- Sports, Fitness and Personal Care
- Strategic and Top Management
- Travels and Tours
- UX, Design and Architecture
- Volunteer
Location
- Nairobi
- Mombasa
- Baringo
- Bomet
- Bungoma
- Busia
- Chuka
- Eldoret
- Elgeyo Marakwet
- Embu
- Garissa
- Homa Bay
- Isiolo
- Kajiado
- Kakamega
- Karatina
- Kericho
- Kerugoya
- Kiambu
- Kilifi
- Kirinyaga
- Kisii
- Kisumu
- Kitale
- Kitengela
- Kitui
- Kwale
- Laikipia
- Lamu
- Machakos
- Makueni
- Mandera
- Marsabit
- Meru
- Migori
- Muranga
- Nakuru
- Nandi
- Nanyuki
- Narok
- Nyamira
- Nyandarua
- Nyeri
- Samburu
- Siaya
- Taita Taveta
- Tana River
- Tharaka Nithi
- Thika
- Trans Nzoia
- Turkana
- Uasin Gishu
- Vihiga
- Wajir
- West Pokot
Experience
- None
- 1 - 3 years
- 4 - 7 years
- 8 - 12 years
- 13 - 35 years
Education
- BA/BSc/HND
- Diploma
- First School Leaving Certificate
- KCSE
- MBA/MSc/MA
- Others
- PhD/Fellowship
- Postgraduate Diploma
- Professional Certificate
- Vocational

Customer Service Jobs in Kenya (Page 186)

- - Customer Service Associate - 2 Positions at Britam
  - Job purpose Responsible for delivering an exceptional customer experience at the Britam branch level and putting the needs of every customer at the heart of every decision making process. Key Re
  - - 18 August, 2022 Machakos and 1 other locations
- - School Operations Manager/ Administrator at Human Asset Consultants
  - Close liaison with the Managing Director on all programs and activities and smooth running of the institution. Lead in implementing, reviewing and updating of the Standard Operating Procedures up
  - - 17 August, 2022 Meru
- - Head of Home Care Services at Gap Recruitment Services Limited
  - Roles & Responsibilities Ensure staff check ins are complete, Check on appointments and in/out patients’ Conduct daily tours of the facility (front to back) and check for any damaged
  - - 16 August, 2022 Nairobi
- - CX Analyst Business at NCBA Group
  - Job Purpose Statement Responsible for analysis of Quality data to generate reports and insights that support to the CX partners, tracking of daily compliance to assigned Bank processes and procedur
  - - 16 August, 2022 Nairobi
- - Experience Design Lead at NCBA Group
  - Job Purpose Statement The Customer Experience Design Lead is responsible for our customer’s end-to-end and future-state journey. CX Design Lead is a collaborator and cultivator who works with
  - - 16 August, 2022 Nairobi
- - Manager, Voice Of Customer at NCBA Group
  - Job Purpose Statement Responsible for the strategy, design and solutioning of a holistic Voice-of-Customer (“VOC”) and Customer Insights Programme to embed a data-led, customer-centric
  - - 16 August, 2022 Nairobi
- - Call Center Agent at HCS Africa
  - Responsibilities: Monitor, anticipate and manage the live operation to ensure a great user experience. Manage real-time fleet capacity. Lead the communication with the fleet for ongoing orde
  - - 15 August, 2022 Nairobi
- - Call Centre Agenta at Human Capital Synergies Africa Ltd
  - Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit Call Center Agents, who will be a key point of contact between the company and their c
  - - 15 August, 2022 Nairobi
- - M-Pawa Customer Success Graduate Trainee - 2 Positions at Pawa IT Solutions
  - We are looking for 2 Graduate trainees to work with our Customer Success team to deliver company growth and customer retention. We do this by building profitable engagements and delivering value offer
  - - 12 August, 2022 Nairobi
- - Customer Service Specialist at Sheer Logic
  - Responsibilities: Meet Business service levels agreed for various services Prompt, accurate and courteous service fulfilling promises made to customers. Under- promise BUT over deliver! Achi
  - - 11 August, 2022 Nairobi
- - Lead Customer Delivery Manager at Nokia
  - Day-to-day delivery SLAs, scope and costs related to local rollout activities in Kenya. Is accountable for the delivery of all BGs projects that are delivered on time, with the highest
  - - 11 August, 2022 Nairobi
- - Customer Experience at Flexi-Personnel
  - Responsibilities Application Review & Customer Experience Assess applications according to the criteria of the Technology Impact Program and communicate wit
  - - 11 August, 2022 Nairobi
- - Call Centre Nursing Executive – Medical Contact Centre at CIC Insurance
  - PURPOSE: To provide general customer service in respect to medical business customers. PRIMARY RESPONSIBILITIES: Receive and respond to Medical emergency lines and ensure 24 hour coverage.
  - - 10 August, 2022 Nairobi
- - Contact Centre Agent- Back Office at NCBA Group
  - JOB PURPOSE STATEMENT To deliver excellent customer service on query and incident resolution to both internal and external customers. To address all customer enquiries that are beyond First Co
  - - 10 August, 2022 Nairobi
- - Customer Success Analyst at NCBA Group
  - Job Purpose Statement The Quality Analyst role ensures adherence to Quality Service Standards at the Contact Centre. It is a systems, people and processes quality assurance role responsible for the
  - - 10 August, 2022 Nairobi
- - Collection Agents at Sistema Biobolsa
  - Your mission at Sistema.bio Reporting to the Credit Coordinator, you will be responsible for making courtesy, onboarding and collection calls for the assigned regions and assisting in handling cust
  - - 09 August, 2022 Nairobi and 2 other locations
- - Customer Experience Specialist at Liberty Life
  - Key Responsibilities Deliver trademark service for the entire Retail Life customer portfolio working with the various internal and external stakeholders (customers, agents, brokers) to accuratel
  - - 08 August, 2022 Nairobi
- - Customer Success Executive at ABNO Softwares International
  - About the job The position is responsible for efficient and timely management of the customer life cycle to meet the company's objectives of profitability and customer satisfaction. The position
  - - 04 August, 2022 Nairobi

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