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Customer Care, Success and Service Jobs in Kenya (Page 239)

      • Pest Service Specialist at Ecolab

      • Job Summary Ecolab is seeking a Pest Service Specialist to join its industry leading Pest Elimination team. In this position, you will provide timely and cost effective pest detection, elimination
      • Customer Care Executives at Sheer Logic

      • Applicants should be residing in the mentioned regions. Regions: Central, Western and Mombasa Job Purpose The Job purpose can be categorized as follows:- Service and Standards The Cu
      • Quality Assurance Officer at Jiji Kenya

      • We are looking for a detail-oriented QUALITY ASSURANCE OFFICER to be in charge of all quality assurance activities. Key responsibilities & deliverables; Listen in on incoming and outgoing
      • Customer Service Manager at Kenswitch

      • Reporting to: Head of Operations Summary of Key responsibilities; Developing and Improving Customer Service Procedures, Policies and Standards for the customer service department and the comp
      • Collections Officer - Faulu at Old Mutual Kenya

      • Introduction Working closely with the Collections Manager, he/she will ensure compliance with internal credit policies and procedures, best practices and CBK prudential guidelines to facilitate man
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      • Product Manager, AFRICA VI at d.light

      • Reporting to:  Director of Platform Position Summary   d.light continues to expand its product offering for PAYG (both software and hardware) while simultaneously expanding its footpri
      • Contact Centre Associate at Britam

      • JOB ID: (2000001A)  Job Purpose The Role holder will be responsible for assessing the quality of service delivery across all customer contact points within Britam, supporting the te
      • Sales Executive at Stratostaff

      • Role summary This position will be responsible for efficiently managing the clients branch Sales operations Responsibilities Ensure smooth branch operations and efficiently and ensure
      • Onboarding Associate at Lori Systems

      • The Position Lori is seeking a hands-on Onboarding Associate to join our Legal and Compliance team. You will be tasked with obtaining valid relevant documents from our clients and storing them in L
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on MyJobMag Kenya. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.