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Customer Care, Success and Service Jobs in Kenya (Page 237)

      • Customer Service at Infinix

      • Job Description Responsible for overall operation of Jumia and Kilimall Shop. Reply the emails of our customers and partners. Respond to the live chats message of our E-commerce site. Follow up

      • Front Office Internship at Huki Digital

      • Qualifications Certificate in Customer Care or Related Courses Experience Level: Internship Experience Length: 0-2 years Skills The successful intern should have the following traits: Exce

      • Customer Experience Officer at Delsco

      • The overall purpose of the Customer Experience Officer Contact Centre position is to acquire, grow and deepen customer relationships through excellent service delivery and cross-selling and up-selling

      • Customer Service Agent at Lipa Later

      • Job Description Are you the next addition to our Lipa Later Family? Are you a self-motivated person with experience in delivering high standards of customer service? Are you a smart and dynamic in

      • Job Opportunities at Penda Health

      • Role Description We are searching for a receptionist who can make our patients feel comfortable and satisfied, AND manage all the front office operations without breaking a sweat. Key Benefits Le
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      • Customer Care at Mozzart Bet

      • Details: Reports to: HR Manager or Shop Manager General Summary of Job Description for Call Center Operator; Responsible for answering the company switchboard phones, greeting callers, establishing

      • Call Centre Agents at VoicesAfrica Panel

      • Employment type: Part time / Project Based Reporting to: Client Service Executive The Candidate should have the following qualifications; proficiency with computer application, a minimum typing s

      • Front Desk Supervisor at Kempinski Hotels

      • The incumbent in the position is responsible for supervising the operations at the reception to ensure that the highest professional services are given to all guests in accordance with the Kempinski E

      • Front Desk Agent at Kempinski Hotels

      • Job description The incumbent in this position is responsible for checking-in and checking-out Hotel guests in a friendly and caring manner according to the Kempinski procedures and Kempinski Experie

      • Manager, Contact Centres at Wananchi Group

      • Department: Customer Experience Position Reporting to: Director, Customer Experience Manages Others: Yes Positions Managed: B2C contact centres across Countries Team Leaders Call Centre, Shops

      • Contact Centre Associate (Nurse) at Britam

      • Job description Job purposeThe role holder will be responsible for handling customer queries, complaints and instructions received through call and email communicationKey Responsibilities Inte
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.