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Customer Care, Success and Service Jobs in Kenya (Page 76)

      • Service Account Manager at Airtel

      • Responsibilities The role holder duties will include but not limited to: Actively participate in the implementation of the CSM (Client Service Management) organization and the Service Account

      • Customer Sales Agent at Influx

      • Responsibilities Responsibilities include, but are not limited to: Providing a high level of customer service to customers via inbound calls and emails Thoroughly research and reply to reque

      • CRM Specialist at NCBA Group

      • Job Purpose Statement The primary goal of this role is to provide day-to-day support, work on deployment, customization, and integration of various CRM services and related technologies. The indivi

      • Eligibility Representative at Cigna

      • Main Responsibilities:  Maintain the membership database, by accurately recording and updating information received  Ensure all membership updates adhere to policy terms and conditio

      • Customer Service Officer at Incredo Finance

      • Duties and responsibilities: Ensure provision of quality service to customers (Champion excellent client experience). Handling various routine inquiries received by phone and emails from inter

      • Digital Telemarketer at CDL Human Resource

      • We are currently hiring a Digital Telemarketer to support our client. The Telemarketers will play a key role in this ecosystem by calling qualified leads (Seniors turning 65), following provided sc
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      • Regional Key Accounts Manager at Unilever

      • Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world.  If you are self-driven and hungry to grow then thi

      • Customer Service Supervisor at Cigna

      • YOUR JOB:  Accountable to review and assess inventory levels, coordinating daily goals and planning and adjust where needed in view of achieving KPIs. You are accountable to ensure that p

      • Customer Care Manager at Royal Mabati Factory

      • The Customer Care Manager will lead the team to ensure top customer satisfaction. They will handle inquiries, resolve complaints, and enhance service strategies. The role includes managing interaction
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.