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Customer Care, Success and Service Jobs in Kenya (Page 77)

      • Analyst: Operations at Cellulant Corporation

      • ROLE OVERVIEW: Do you care about customer delight and enjoy solving problems? Would you thrive in a customer-focused role, ready to reconcile transactions and resolve customer issues. The commer

      • Analyst - Technical Solutions at Visa

      • The Technical Account Manager provides high quality technical, service and project support to our partners and clients, demonstrating an in-depth technical knowledge of CyberSource products and servic

      • Call Centre at Sheer Logic

      • Roles summary. Meet and exceed performance targets, including customer satisfaction, call quality, productivity, and adherence to schedule. Timely Service desk complaints tickets closure to pr
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      • Customer Care Representative at M-KOPA Solar

      • In this role, you will be the first line of support for our customers, providing exceptional service across calls, chats, and tickets, while also supporting onboarding, after-sales, and

      • Invoicing Clerk at BlackIvy Group

      • Invoice and Credit Note Processing: Generate invoices for all orders to customers and other SimpliFine outlets. Capture orders and generate order confirmations Generating and issuing invoice

      • Call Center Operations Manager at 4G Capital

      • We’re looking for a strategic and performance-driven Call Center Manager to lead our sales, collections, and retention operations for a key digital lending product. This role is a critical drive

      • Call Center Intern at Mogo Finance

      • What you will do: Contact customers to negotiate and establish mutual beneficial repayment schedules and terms. Process and organize debt collection correspondence and related documentation.

      • Customer Service Intern at Akothee Safaris

      • Are you passionate about travel, tourism, and hospitality? Are you eager to gain hands-on experience in one of Kenya's most dynamic travel companies? Akothee Safaris is now accepting application
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.