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Customer Care, Success and Service Jobs in Kenya (Page 77)

      • Customer Support Associate at BorderlessHR Inc.

      • We are looking for a highly motivated and customer-oriented Customer Support Associate to join our team. In this role, you will be responsible for responding to and resolving customer inquiries throug

      • Customer Relations Officer at Tugende

      • About this role We are looking for a Customer Relations Officer who will be responsible for receiving clients on site while having their needs addressed in an empathetic and professional manner.

      • Customer Care Intern at Petsasa

      • Responsibilities Responding to Customer Inquiries: Promptly and professionally addressing customer questions and concerns via various channels including phone, WhatsApp, email, and social m

      • Client Manager at NTT Ltd

      • As a Client Manager at NTT DATA, your role will center on building and nurturing relationships with our assigned accounts, ensuring client satisfaction, and driving expansion across all solution areas
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      • Sales Trainer at Teleperformance Kenya

      • New Hire Onboarding and tenured employee upskilling Introducing new hires to the company values, mission, and vision New hire activation through client-provided credentials. Set up and maint

      • Airport Representative at Sense of Africa

      • Specific Responsibilities: Handle guest arrivals as per pick-up requests. Ensure transportation is well coordinated for all guests arriving via the airport.  Assist with guest luggage as

      • VCF Customer Liaision at Value8 Group

      • Job Description Client Engagement: Proactively engage with potential clients to understand their business needs and present appropriate software solutions. Account Management: Act as the main

      • Care Officer at CIC Insurance

      • PURPOSE: Responsible for care facilitation/cost containment and call centre reachability. PRIMARY RESPONSIBILITIES: Issuance of approval to insured members seeking both inpatient and outpa
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on MyJobMag Kenya. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.