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Customer Care, Success and Service Jobs in Kenya (Page 79)

      • Customer Service Representative at Cigna

      • Role Summary Our customer service team manages customer-queries through different communication channels (mainly email and phone) providing timely resolutions and pleasant customer experiences.

      • Customer Success Internship at CarePay Ltd

      • As a Customer Success Intern, you will work closely with the Customer Success team to ensure our clients receive timely support, accurate information, and a smooth journey using our services. You&rsqu

      • Customer Service Representative at Influx

      • Job Descriptions: We’re looking for detail-oriented and thoughtful people to join our team. You’ll be tasked with answering customer questions through calls and need to be able to th

      • Quality Assurance Analyst at Mogo Finance

      • MAIN TASKS: Conducting regular call audits & documenting call findings, to include positive performance & areas of improvement. Prepare detailed reports of call evaluations including p

      • Customer Operations Associate at Turaco

      • About the role This role is the direct contact between Turaco and our customers. The Customer Operations Associate will speak with customers over the phone to explain insurance products, benefits,
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      • Customer Relationship Officer at KUSCCO Ltd

      • KEY RESPONSIBILITIES OF THE CUSTOMER RELATIONSHIP OFFICER Support SACCO marketing and recruit new members through research and business development. Promote SACCO products and secure new busines

      • Service Point Advisor at DHL

      • Role Context Offer DHL Express product and services to all walk in customers at the designated service point. Continuous provision of great service quality to enhance customer experience that will

      • Customer Collections Associate at Greenwheel

      • Role overview: The ideal candidate will ensure timely payment of invoices by following up with customers, resolving payment-related queries, and maintaining accurate collections records. This r

      • Quality Assurance Officer at Jubilee Insurance

      • Role Purpose The Quality Assurance Officer plays a pivotal role in upholding and enhancing the standard of client service delivery and operational excellence within the at Jubilee Asset Management

      • Recruiter at Tatu City Limited

      • Description The BPO Recruiter will be responsible for sourcing, screening, and hiring qualified candidates for our call center operations. The role holder will create a robust pipeline in anticipat
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on MyJobMag Kenya. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.