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Customer Care, Success and Service Jobs in Kenya (Page 80)

      • Customer Success Lead - Q-SYS at Riana Group

      • The Customer Success Lead is responsible for ensuring clients realize the full value of the company’s solutions post-implementation. This role bridges the gap between technical delivery and clie

      • Customer Experience Analyst at Britam

      • Job Purpose: The role will be directly responsible for end-to-end Complaints/issue resolution and monitoring and  ensuring that all complaints are captured in the centralized complaints managem

      • Customer Account Manager at Jiji Kenya

      • ​​​​​WHAT'S IN IT FOR YOU? Competitive monthly retainer Work flexibility Remote options to enhance work-life balance and boost productivity Lucrative bonuses the more you sell,

      • Customer Service Agent at Zurid ICT

      • We wish to hire a customer service agent to work at our clients location. The Client Location is Kiambu Road near Ciata Mall. The Customer service Agent should be residing or able to access the locati

      • Customer Operations Manager at M-KOPA Solar

      • We are seeking an experienced operations professional to manage back-end customer operations related to insurance, driving school attendance, and logbook management. The successful candidate will

      • Jobs at Pergamon Group Ltd

      • Are you a recent graduate eager to gain real-world experience in a professional customer service environment? We're looking for an organized and proactive intern who's ready to learn. Gradu
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      • Customer Engagement Officer at HFCB Kenya

      • Principle Accountabilities Conducting customer research and customer feedback management - NPS, CSAT, Exit interview calls etc. Conduct customer Life-Cycle Management i.e. Onboarding, tools

      • Client Services Manager at HFCB Kenya

      • Principle Accountabilities Ensure service standards are defined and documented. Ensure Service Officers are adhering to defined service standards and SOPs. Monitor and ensure all Customer Ex
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on MyJobMag Kenya. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.