Job Vacancies at Emerge Egres Consulting

Role Objective

• Our clients in service industry are seeking a highly organized, proactive, and detail-oriented Personal Assistants to provide comprehensive administrative and personal support to a busy executive/ and organization. 
• The ideal candidate is a master of multitasking, possesses excellent communication skills, can anticipate needs before they arise, maintain the highest level of discretion, adaptability, and the ability to thrive in a fast-paced environment.

Core Duties and Responsibilities

• Coordinate, schedule, and manage daily personal and professional calendars, meetings, reminders and appointments.
• Serve as the primary point of contact; manage incoming emails, phone calls, and correspondence with diplomacy and professionalism.
• Arrange complex domestic and international travel itineraries, including flights, hotels, and transportation.
• Prepare expense reports, organize digital/physical files, and draft memos or presentations.
• Assist with personal tasks, event planning, reservations, and lifestyle management as needed.
• Track key deliverables and deadlines to ensure daily operations run smoothly.
• Assist with event planning, research projects, and coordinating personal tasks as requested.

  Job Specifications and Qualifications

• Diploma in Business Administration, Communication or related course.
• At least 3 years of experience as a Personal Assistant, Executive Assistant, or in a similar administrative role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.

Key Competencies

• Exceptional organizational, time-management, and problem-solving skills.
• Strong written and verbal communication abilities.
• Proven ability to handle sensitive and confidential information with absolute discretion.
• Adaptable to changing priorities and able to work independently under minimal supervision.

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Role Objective

• Our client designs spaces that inspire. We are looking to fill for a visionary Project Architect who is equally passionate about the initial sketch and the final walkthrough.
• You will sit at the intersection of beautiful design and real-world execution. You will lead projects from the initial concept phase through schematic design, design development, construction documentation, and construction administration. 

Core Duties and Responsibilities

• Lead the development of comprehensive architectural designs for projects.
• Produce, review, and manage high-quality construction documentation sets including detailed sections, plans, and schedules.
• Ensure all designs comply with local building codes,laws, Act as the primary architectural representative on-site, conducting regular site visits and progress observations.
• Review and process contractor submittals, Drawings, and RFIs (Requests for Information) with precision and speed.
• Issue revisions, field orders, and clarification sketches to resolve on-site construction conflicts without compromising design intent.
• Participate in substantial completion inspections and punch-list generation.
• Serve as the main point of contact for clients, managing expectations and presenting design iterations.
• Coordinate seamlessly with cross-functional consultant teams, including structural, MEP (Mechanical, Electrical, Plumbing), and civil engineers.
• Mentor and guide junior architectural staff, ensuring technical growth and design quality across the team.
• Collaborate with Project Managers to align architectural delivery with budgets and construction schedules.

Job Specifications and Qualifications

• Bachelor’s or Master’s degree in Architecture from an accredited institution.
• Registered Architect license preferred.
• At least 5+ years of professional experience in an architectural firm, with a proven track record of taking projects through construction.

Key Competencies

• Exceptional Communication Skills
• High level of Integrity
• Multitasking skills

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Role Objective:

• If you are a passionate hospitality leader who thrives in a fast-paced environment and loves developing people, we want you on our leadership team.
• You will work side-by-side with the Front Office Manager to generally administer front office functions and supervising staff, lead, inspire, and elevate our front-of-house teams including Front Desk, Concierge, Guest Services, and Switchboard. 
• This is a hands-on leadership role where you will split your time between strategic operational planning and being present on the floor, coaching your team in real-time.

Core Duties and Responsibilities

• Supervise, train, and mentor Front Office supervisors and agents to maintain high service standards.
• Assist in creating weekly schedules, managing labor costs, and conducting performance evaluations.
• Foster a positive, collaborative, and inclusive work environment where team members feel valued and motivated.
• Manages day-to-day operations and staff, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Collaborates with the Front Office Manager on ways to continually improve departmental service.
• Ensures compliance with all Front Office policies, standards and procedures.
• Maintain a strong presence in the lobby during peak check-in/check-out hours to support the team and greet VIPs.
• Smoothly resolve guest complaints with empathy and empowerment, turning a negative situation into a loyal guest relationship.
• Oversee daily arrivals, departures, room assignments, and billing procedures using our Property Management System (PMS).
• Ensure compliance with all financial controls, cash handling policies, and safety/security procedures.
• Work closely with Housekeeping and Sales to ensure seamless room readiness and guest fulfillment.
• Drive front desk upselling programs to maximize room revenue.
• Participates in department meetings.
• Perform any other duties as may be allocated. 

Key Competencies

• Results-Oriented & Proactive
• Collaborative Negotiator
• Client & Business-Centric
• Adaptable Multi-tasker
• Organized & Strategic Planner
• Strong Communicator

Job Specifications and Qualifications

• Degree or Diploma from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
• Minimum of 2 years of hospitality experience in a Front Office or Guest Services role, with at least 1 year in a supervisory or team lead capacity.
• Proficiency with Property Management Systems.

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Role Objective

• Our client, a leading hotel, is seeking a warm, professional, and well-presented Hostess to be the first point of contact for guests, ensuring a welcoming dining experience and smooth coordination of restaurant seating and service flow.

Core Duties and Responsibilities

• Welcome guests on arrival in a warm, professional manner and guide them to their seats. 
• Manage table allocation and seating arrangements to ensure smooth guest flow. 
• Check and accommodate any guest seating preferences or special requirements. 
• Record and handle reservations while coordinating walk-ins, especially during peak periods. 
• Maintain a clean and presentable entrance and reception area, including doors, windows, and surrounding surfaces. 
• Liaise with restaurant service staff to communicate seating plans and guest needs effectively. 
• Maintain a consistently friendly, approachable, and positive presence at the front of house. 
• Bid farewell to departing guests courteously and encourage future visits. 
• Handle incoming calls, reservations, and where required, assist with take-out orders. 
• Ensure guests are well looked after from arrival to departure, enhancing overall satisfaction. 
• Keep track of table availability and readiness to support efficient service flow. 
• Observe the dining environment to ensure guests enjoy a comfortable and pleasant experience.

Job Specifications and Qualifications

• Certificate/Diploma in Food and Beverage or Hospitality or related area.
• At least 2 years Previous experience in hospitality, service experience
• Proficiency in Ms Office Suite

Key Competencies

• Excellent interpersonal and communication skills 
• Strong customer service orientation 
• Professional appearance and positive attitude 
• Ability to remain calm and organized under pressure 
• Good organizational and multitasking skills 
• Team player with attention to detail

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Role Objective

• Our client, a leading hotel, is seeking a skilled and passionate Bakery & Pastry Chef to join its pastry team, contributing to the consistent production of high-quality pastries, desserts, breads, and baked goods within a creative and quality-driven kitchen environment that upholds the highest standards of food safety and presentation.

Core Duties and Responsibilities

• Prepare pastry ingredients, materials, and specialized bakery equipment in readiness for daily production.
• Produce and present pastries, desserts, breads, and baked goods according to standard recipes and hotel quality standards. 
• Maintain high standards of cleanliness, hygiene, and organization across all pastry workstations and storage areas. 
• Assist in controlling food costs by minimizing waste, monitoring usage, and supporting budget targets. 
• Promote recycling practices and efficient use of ingredients to support cost-saving initiatives. 
• Ensure compliance with food safety, hygiene, health, and safety regulations at all times. 
• Record and report incidents, accidents, equipment faults, and guest feedback to supervisors promptly. 
• Escalate operational challenges or production issues to management without delay. 
• Perform any other duties assigned to support the efficient operation of the pastry department.

  Job Specifications and Qualifications

• Diploma / Certificate in Culinary Arts or Pastry Arts/Production or related area.
• Minimum 3 years in pastry production in a busy hotel environment. as a Pastry Demi-CDP or CDP, ideally within a high-volume hotel or busy corporate hospitality environment.
• Knowledge in HACCP.

    Key Competencies

• Strong pastry and baking skills 
• Creativity and attention to detail 
• Ability to work in a fast-paced environment 
• Good teamwork and communication skills 
• Reliability and strong work ethic 
• Willingness to learn and take initiative 

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Role Objective

• Our client, a leading hotel, is seeking an Electrical Technician to ensure the safe, efficient, and uninterrupted operation of the hotel\'s electrical systems through preventive maintenance, troubleshooting, and timely repairs, contributing to guest comfort, safety, and operational excellence.

Core Duties and Responsibilities

• Perform preventive and corrective maintenance on electrical systems and equipment. 
• Repairing the heavy-duty electrical lines for industrial ovens, dishwashers, and walk-in freezers.
• Regularly checking emergency exit signs, hallway path lighting, and fire alarm electrical connections.
• Inspect, troubleshoot, and repair electrical faults in guest rooms, public areas, and back-of-house facilities. 
• Maintain generators, lighting systems, control panels, and power distribution equipment. 
• Respond promptly to maintenance requests and emergency breakdowns. 
• Ensure compliance with electrical safety standards and hotel policies. 
• Maintain accurate maintenance records and report equipment issues. 
• Support energy conservation initiatives and efficient use of electrical resources.
• Perform any other duties required.

Job Specifications and Qualifications

• Minimum Diploma in Electrical Installation, Electrical Engineering, or equivalent from a recognized institution (e.g, NITA, National Polytechnic, or TIVET etc).
• At least 3 years of experience as an electrician. 
• Strong troubleshooting and problem-solving skills.
• Candidates residing within or near Machakos are highly encouraged to apply.

Key Competencies

• Good knowledge of electrical systems and safety standards. 
• Ability to work independently and as part of a team. 
• Strong attention to detail and commitment to quality service. 
• Good communication and organizational skills.