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Kamel Park is not a typical Hotel. We are a Tranquil & Elegant Facility built on a magical Hilltop. A Modern Hotel in the most exciting location in Kisii County. Be it for business or pleasure, we a ready to accommodate your trip’s needs.
Our Facility is a great definition of tranquillity due to its wonderful location, top amenities and quality services available 24 hours a day!
Each amenity has its own characteristics & personality which helps set us apart from the competition and gives our guests a unique experience every time they visit our hotel.
Read more about this company
Reporting to: General Manager
Overall Purpose
We are looking for a competent Security Officer to undertake the surveillance of our premises and protection of our guest and staff. You will be responsible for detecting any suspicious behavior and preventing vandalism, thefts or other criminal behavior. You will also coordinate transportation activities within the Hotel.
A security officer must be well-trained in surveillance and dealing with perpetrators. The ideal candidate will inspire respect and authority as well as possess a high level of observation.
The goal is to help the hotel in maintaining excellent working conditions by keeping our facilities safe and problem-free.
Roles and Responsibilities: (Key duties)
- Patrol premises regularly to maintain order and establish presence
- Monitor and authorize entrance of vehicles or people in the property
- Remove wrongdoers or trespassers from the area
- Secure all exits, doors and windows after end of operations
- Check surveillance cameras periodically to identify disruptions or unlawful acts
- Investigate people for suspicious activity or possessions
- Respond to alarms by investigating and assessing the situation
- Provide assistance to people in need
- Apprehend and detain perpetrators according to legal protocol before arrival of authorities
- Submit reports of daily surveillance activity and important occurrences
Schedule daily and weekly routes
- Monitor and report on transportation costs
- Report maintenance and repair needs for transportation vehicles
- Research and suggest cost-effective transportation methods
- Keep organized records of vehicles
- Ensure compliance with company policies and shipping legislation
- Any other duty as may be assigned from time to time.
Education, Experience and Knowledge: (Hospitality Industry)
Academic Qualification
- Diploma in Criminology/Security Management or related studies
Experience
- Proven experience as security officer or guard with at least 5 years of experience in leadership position
- Knowledge of legal guidelines for area security and public safety
- Familiarity with report writing
- Excellent surveillance and observation skills
- Tech-savvy with experience in surveillance systems
- Trained in First Aid/BLS and self-defense
Personal Attributes
- Stamina to handle the physical demands of the job
- Flexibility to work various shifts, including evenings and weekends
- Excellent communication and people skills
- Good organizational and multitasking abilities
- Problem-solving skills
Disclaimer: The job description is not the exhaustive list of skills, efforts, duties and responsibilities associated with the position.
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Reporting to: General Manager
Overall Purpose
Procurement Officer responsibilities include strategizing to find cost-effective deals and suppliers. Procurement Officer’s duty is to discover the best ways to cut procurement expenses while ensuring required stock are always available, so that the hotel can invest in growth and people
Roles and Responsibilities: (Key duties)
- Negotiate with external vendors to secure advantageous terms
- Approve the ordering of necessary goods and services
- Receive and analyse quotations received.
- Raise LPOs, LSOs after receiving purchase requests from users for approval by the Manager In-charge.
- Ensure stock is delivered in a timely manner by liaising with venders
- Sourcing for new Suppliers required by the Hotel and engaging them.
- Ensure stock received meets the requirements including quality.
- Ensure proper record keeping of all purchases and reporting monthly on the same.
- Conduct monthly stock take and reporting on the same.
- Finalize purchase details of orders and deliveries
- Examine and test existing contracts
- Track and report key functional metrics to reduce expenses and improve effectiveness
- Collaborate with key persons to ensure clarity of the specifications and expectations of the company
- Foresee alterations in the comparative negotiating ability of suppliers and clients
- Expect unfavorable events through analysis of data and prepare control strategies
- Perform risk management for supply contracts and agreements
- Control spend and build a culture of long-term saving on procurement costs
- Any other duty as may be assigned from time to time.
Education, Experience and Knowledge: (Hospitality Industry)
Academic Qualification
- BSc degree in purchasing, supply chain management, logistics or business administration
Experience
- At least 5 years proven working experience as a procurement manager, procurement officer or procurement assistant with 3 years in leadership position.
- Hospitality experience an added advantage
Personal Attributes
- Knowledge of sourcing and procurement techniques as well as a dexterity in “reading” the market
- Talent in negotiations and networking
- Good knowledge of supplier or third party management software
- Aptitude in decision-making and working with numbers
- Experience in collecting and analyzing data
- Strong leadership capabilities
Disclaimer: The job description is not the exhaustive list of skills, efforts, duties and responsibilities associated with the position.
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Reporting to: General Manager
Overall Purpose
We are looking for a reliable Finance Manager that will analyze every day financial activities and subsequently provide advice and guidance to upper management on future financial plans. To be successful in this role, you should have experience crafting financial strategies and managing accounting teams.
The goal is to enable the company’s leaders to make sound business decisions and meet the company’s objectives.
Roles and Responsibilities: (Key duties)
- Ensure timely preparation of management and financial accounts/reports as per the set policies
- Ensure timely monthly payroll processing, NHIF, PAYE on set deadlines
- Preparation of tax computation and submission of monthly, quarterly and annual returns (includes VAT, Corporate Tax, Withholding tax)
- Oversee Stocks Management by getting all reconciliations (daily, monthly)
- Advising the Management on the financial strength of the Hotel
- Training of new and existing staff for career development
- Motivating and providing direction to the staff in the department
- Forecast monthly, quarterly and annual results
- Approve or reject budgets
- Conduct risk management
- Supervise a team of Accountants
- Allocate resources and manage cash flows
- Conduct profit and cost analyses
- Develop secure procedures to maintain confidential information
- Ensure all accounting activities and internal audits comply with financial regulations
- Consult board members about funding options
- Recommend cost-reducing solutions
- Any other duty as may be assigned from time to time.
Education, Experience and Knowledge: (Hospitality Industry)
Academic Qualification
- BSc/BA in Accounting, Finance or relevant field
- MSc/MBA or relevant certification (e.g. CFA/CPA) is a plus
- Membership with ICPAK required
Experience
- Proven work experience as a Finance Manager, Head of Finance or similar role with 7 years’ experience, 4 years to be in leadership position
- In-depth understanding of cash flow management, bank reconciliation and bookkeeping
- Hands-on experience with budgeting and risk management
- Proficiency in accounting software
Personal Attributes
- Excellent knowledge of data analysis and forecasting models
- Solid analytical and decision-making skills
- Leadership abilities
Disclaimer: The job description is not the exhaustive list of skills, efforts, duties and responsibilities associated with the position.
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Reporting to: General Manager
Overall Purpose
We are looking for a Maintenance Supervisor to take care of our hotel’s infrastructure (e.g. buildings, electricity.) You will manage maintenance personnel and plan various renovation and repair projects.
In this role, you should be organized and proactive. Familiarity with electrical, plumbing and HVAC systems is essential. If you’re also committed to meeting health and safety standards, we’d like to meet you.
Your goal will be to ensure our hotel premises are safe and functional for guests and employees alike.
Roles and Responsibilities: (Key duties)
- Inspect hotel regularly to ensure it meets safety standards
- Arrange for routine maintenance in hotel rooms, lobbies and facilities (e.g. kitchens, swimming pool)
- Organize repair projects in a manner that does not disturb guests
- Plan and oversee renovations and construction
- Act fast to resolve emergency issues (e.g. power outages)
- Find ways to reduce hotel operating costs and conserve energy
- Supervise team of Maintenance Technicians and Janitors
- Manage relationships with contractors and service providers
- Maintain budgets, expenses and activity logs
- Any other duty as assigned from time to time.
Education, Experience and Knowledge: (Hospitality Industry)
Academic Qualification
- Diploma in mechanical, electrical engineering, electrical maintenance or related field
- Grade test I, II or III; or BSc/BA in Facility Management is preferred
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Details:
Reporting to: General Manager
Overall Purpose
We are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure.
A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks, and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail.
The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability.
Roles and Responsibilities: (Key duties)
- Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
- Check computer hardware (HDD, mouses, keyboards, Points of Sale etc.) to ensure functionality
- Install and configure appropriate software and functions according to specifications
- Develop and maintain local networks in ways that optimize performance
- Ensure security and privacy of networks and computer systems
- Provide orientation and guidance to users on how to operate new software and computer equipment
- Organize and schedule upgrades and maintenance without deterring others from completing their work
- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
- Maintain records/logs of repairs and fixes and maintenance schedule
- Identify computer or network equipment shortages and place orders
· Any other duty as may be assigned from time to time.
Education, Experience and Knowledge: (Hospitality Industry)
Academic Qualification
- Degree in Computer Science, engineering or relevant field
- Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
Experience
- 5 years proven experience as a IT Support or Technician with at least 3 years of experience in leadership position
Personal Attributes
- Excellent diagnostic and problem solving skills
- Excellent communication ability
- Outstanding organizational and time-management skills
- In depth understanding of diverse computer systems and networks
- Good knowledge of internet security and data privacy principles
Disclaimer: The job description is not the exhaustive list of skills, efforts, duties and responsibilities associated with the position.
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Reporting to: General Manager
Overall Purpose
We are looking for a Human Resource Manager to oversee all staff-related procedures and craft HR strategies in alignment with our business needs.
Human Resource Manager responsibilities include recruiting and training new hires, managing employee data and taking steps to retain our people. To be successful in this role, you should have a good knowledge of labor legislation and experience hiring employees for various roles and seniority levels.
Ultimately, you will help us run a healthy hotel business where our employees are happy, engaged and productive.
Roles and Responsibilities: (Key duties)
- Design hiring plans for all hotel departments based on seasonal needs
- Interview and assess job candidates
- Manage compensation and benefits plans
- Oversee employee attendance and working schedules, including paid time off, overtime and breaks
- On-board new hires
- Report on employee turnover rates
- Organize employee records, like contracts, paying special attention to work permits
- Implement employee retention programs (like end-of-season bonuses)
- Coordinate accommodation, catering and transport for our staff when necessary
- Schedule trainings for all hotel employees (for example, customer service skills training)
- Act as the point of contact when employees have queries or job-related issues
- Ensure hotel staff complies with relevant health and safety regulations
- Ensure compliance to labour laws of the country by advising management and leadership on policy reviews or new policies e.g. Casuals Management
- Oversee staff discipline
- Ensure staff welfare programs in place are well understood and implemented.
- Any other duty as may be assigned from time to time.
Education, Experience and Knowledge: (Hospitality Industry)
Academic Qualification
- BSc in Human Resources, Business Administration, Organizational Psychology or similar field
- Membership with IHRM is required
Experience
- At least 5 years proven working experience as a HR Manager or HR Officer with 3 years in leadership position.
- Hospitality experience an added advantage
Personal Attributes
- Hands-on experience with HRIS and payroll software
- Experience in conducting interviews
- Understanding of labor legislation with an emphasis on part-time and overtime regulations
- Excellent communication skills
Disclaimer: The job description is not the exhaustive list of skills, efforts, duties and responsibilities associated with the position.
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Details:
Role Profile
Reporting to: Directors
Overall Purpose
We are looking for an experienced General Manager to oversee the daily operations of our hotel as well as provide strategic direction. You will plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of business.
It is important for the General Manager to be involved in all aspects of the hotel operations. You will be just as responsible for dealing with complaints as for strategizing and preparing reports. You will be a key person of reference for employees and clients as well as external vendors.
The General Manager must be able to guide the employees to work as a well-functioning team. Therefore, the ideal candidate will be a team player and an effective leader, able to set examples and foster a climate of cooperation.
The goal is to enhance customer dedication and expand our clientele by strengthening our hotel’s reputation.
Roles and Responsibilities: (Key duties)
- Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives
- Plan activities and allocate responsibilities to achieve the most efficient operating model
- Manage budgets/expenses, analyse and interpret financial information and monitor sales and profits
- Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services
- Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
- Deal with maintenance issues, shortages in staff or equipment, renovations etc.
- Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
- Inspect facilities regularly and enforce strict compliance with health and safety standards
- Any other duty as may be assigned from time to time.
Education, Experience and Knowledge: (Hospitality Industry)
Academic Qualification
- A University Degree in Business Administration, Hotel/Hospitality Management or relevant field. A Master’s Degree is an added advantage.
Experience
- Proven experience as General Manager or relevant role in the Hospitality industry. 10 years of experience, 3 as an F&B Manager within a reputable Hotel, Club or restaurant.
- Strong Food and Beverage Management Skills
- Budgeting, Accounting and Management Skills
Personal Attributes
- Fluency in English; knowledge of other languages is a plus
- Understanding of all hotel management best practices and relevant laws and guidelines
- Working knowledge of MS Office; knowledge of hotel management software is an advantage
- Excellent customer service skills as well as a business mindset
- Demonstrable aptitude in decision-making and problem-solving
- Reliable with an ability to multi-task and work well under pressure
- Outstanding leadership skills and a great attention to detail
Disclaimer: The job description is not the exhaustive list of skills, efforts, duties and responsibilities associated with the position.
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Overall Purpose
We are looking for an experienced and qualified Head Chef to organize the kitchen’s activities. You will be the first in command in the facilities and will create and inspect dishes before they arrive at the customers ensuring high quality and contentment
Roles and Responsibilities: (Key duties)
- Control and direct the food preparation process and any other relative activities
- Construct menus with new or existing culinary creations ensuring the variety and quality of the servings
- Approve and “polish” dishes before they reach the customer
- Plan orders of equipment or ingredients according to identified shortages
- Arrange for repairs when necessary
- Remedy any problems or defects
- Be fully in charge of hiring, managing and training kitchen staff
- Oversee the work of subordinates
- Estimate staff’s workload and compensations
- Maintain records of payroll and attendance
- Comply with nutrition and sanitation regulations and safety standard
- Foster a climate of cooperation and respect between co-workers
- Any other duty as may be assigned from time to time.
Education, Experience and Knowledge: (Hospitality Industry)
Academic Qualification
- BS/MS degree in Culinary science related field
- Training in HACCP is required
Experience
- Proven Food and Beverage production experience with 7 years’ experience, 4 years to be in leadership position
- Exceptional proven ability of kitchen management
- Ability in dividing responsibilities and monitoring progress
- Outstanding communication and leadership skills
- Up-to-date with culinary trends and optimized kitchen processes
- Good understanding of useful computer programs (MS Office, restaurant management software, POS)
- Credentials in health and safety training
Personal Attributes
- Ability to spot and resolve problems efficiently
- Mastery in delegating multiple tasks
- Communication and leadership skills
- Guest-oriented and service-minded
Disclaimer: The job description is not the exhaustive list of skills, efforts, duties and responsibilities associated with the position.
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Reporting to: General Manager
Overall Purpose
Responsible for meeting customers’ expectations in regards to gym facilities and activities, people management, maintenance and improvement, hence increase revenue by building loyalty and increase number of guests.
Roles and Responsibilities: (Key duties)
- Assist and Compile section budgets, annual plans and activities for smooth running of the gym
- Ensure that all sports grounds, facilities and equipment are properly maintained in accordance with hotel’s agreed maintenance standards and advice on all upgrades and replacements.
- Ensure the gym is running professionally and adhering to the sports code of conduct.
- Advertise and promote the Hotel or centre to increase usage, which may include commissioning and considering market research
- Maintain high levels of customer care, often with a particular focus on avoiding loss of existing users
- Carry out health and safety checks on the equipment and site
- Handle and record complaints and incidents, e.g. accidents and emergencies, theft escalated to him from guests, staff etc. and escalating where necessary
- Manage all sports staff and ensure all gym staff (including coaches) have the required professional qualifications and experience to perform their duties
- Ensure sports facilities are utilised by i.e. members, guests and contracted institutions.
- Write monthly or weekly reports to be issued to the General Manager and preparing cash projections for the section
- Any other assigned duties from time to time
Education, Experience and Knowledge: (Hospitality Industry)
Academic Qualification
- Relevant University degree (sports management) with professional qualifications in sports.
Experience
- 5 years proven experience as a gym instructor or supervisor with at least 3 years of experience in leadership position
Personal Attributes
- Stamina to handle the physical demands of the job
- Flexibility to work various shifts, including evenings and weekends
- Excellent communication and people skills
- Good organizational and multitasking abilities
- Problem-solving skills
Disclaimer: The job description is not the exhaustive list of skills, efforts, duties and responsibilities associated with the position.
go to method of application »
Reporting to: General Manager
Overall Purpose
We are looking for a Front office manager to manage our reception area. You will act as the ‘face’ of our Hotel and ensure visitors receive a heartwarming welcome. You will also coordinate all front desk activities, including calls, reservations and guests’ services.
As a Front office manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach.
Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.
Roles and Responsibilities: (Key duties)
- Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
- Train, supervise and support office staff, including receptionists, security guards and call center agents
- Schedule shifts
- Ensure timely and accurate customer service
- Handle complaints and specific customers’ requests
- Troubleshoot emergencies
- Monitor stock and order office supplies
- Ensure proper mail distribution
- Prepare and monitor office budget
- Keep updated records of office expenses and costs
- Ensure company’s policies and security requirements are met
- Any other duty as may be assigned from time to time.
Education, Experience and Knowledge: (Hospitality Industry)
Academic Qualification
- Front Office/Food & Beverage Management diploma; additional certification is a plus
Experience
- Proven work experience as a Front Desk Manager or Reception Manager. At least 4 years of working experience with 3 years of experience
Personal Attributes
- Hands on experience with office machines (e.g. fax machines and printers)
- Thorough knowledge of customer service, office management and basic bookkeeping procedures
- Proficiency in English (oral and written)
- Solid knowledge of MS Office, particularly Excel and Word
- Excellent communication and people skills
- Good organizational and multitasking abilities
- Problem-solving skills
Disclaimer: The job description is not the exhaustive list of skills, efforts, duties and responsibilities associated with the position.
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Reporting to: General Manager
Overall Purpose
We are looking for a professional Food and Beverage Manager to be responsible for managing all F&B operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all F&B orders, staff and finance.
The goal is to maximize sales and revenue through customer satisfaction and employee engagement.
Roles and Responsibilities: (Key duties)
- Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
- Preserve excellent levels of internal and external customer service
- Design exceptional menus, purchase goods and continuously make necessary improvements
- Identify customers’ needs and respond proactively to all of their concerns
- Lead F&B team by attracting, recruiting, training and appraising talented personnel
- Establish targets, KPI’s, schedules, policies and procedures
- Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork
- Comply with all health and safety regulations
- Report on management regarding sales results and productivity
- Any other duty as may be assigned from time to time.
Education, Experience and Knowledge: (Hospitality Industry)
Academic Qualification
- BS/MS degree in Food and Beverage Managemert, Culinary school diploma or degree in food service management or related field
Experience
- Proven Food and Beverage management experience with 7 years’ experience, 4 years to be in leadership position
- Working knowledge of various computer software programs (MS Office, Hotel management software, POS)
- Up to date with food and beverages trends and best practices
Personal Attributes
- Ability to spot and resolve problems efficiently
- Mastery in delegating multiple tasks
- Communication and leadership skills
- Ability to manage personnel and meet financial targets
- Guest-oriented and service-minded
Disclaimer: The job description is not the exhaustive list of skills, efforts, duties and responsibilities associated with the position.
Method of Application
If you believe you have what it takes to handle this challenging position, kindly apply via email to recruitment@kamelpark.com
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