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Customer Care Jobs in Kenya (Page 15)

      • Virtual Call Agents at Riziki Source

      • Key Responsibilities: Writing and sending cold emails Conducting tele-sales and outreach calls Following up with clients and managing communication pipelines Performing research to support

      • Collections Associate at Technobrain

      • Role and Responsibilities Contact customers and clients via phone calls and emails tcollect outstanding payments and resolve delinquent accounts. Utilize effective negotiation and persuasion t

      • Customer Support Intern at Jena Pay

      • Join our fintech support team and get hands-on experience in payments, merchant operations, and custome success. Responsibilities: Collaborate with product, risk, compliance and operatio

      • Customer Service Admin at Kenafric Industries

      • Job Summary: We're looking for a proactive Customer Service Admin to support our Sales team. The role involves handling customer inquiries, processing orders, coordinating with departments,

      • Shampoo Assistant at CDL Human Resource

      • We are seeking a skilled and professional Shampoo Assistant to join our team. The ideal candidate should have modern salon operations and services knowledge and the ability to work with stylists and b

      • USS Support Assistant Coordinator at Riana Group

      • As the USS Support Assistant Coordinator, you will be responsible for overseeing the support function and ensure clients receive support on time and the works carried out by the technicians is up to s

      • Client Service Assistant at CIC Insurance

      • PURPOSE: The Client Service Assistant is accountable for the day to day creation of new member accounts and supporting the sales team when on-boarding new clients. The role will deliver operational

      • Client Success Manager (BPO) at Influx

      • The Client Success Manager (CSM) is a pivotal role within our organization, responsible for managing client relationships, overseeing people management initiatives, and fostering collaboration across
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Job Vacancies in Customer Care

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.