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Customer Care, Success and Service Jobs in Kenya (Page 73)

      • Beauty Therapist at Dzua Aesthetics

      • Must have At least 2 yrs experience working in a Busy Spa/salon Strong understanding of Spa and Wellness services Knowledge in skincare products and relaxation techniques Excellent customer s

      • Quality Assurance Officer at Tenwek Hospital

      • Job Purpose Tcoordinate, implement and monitor quality assurance and patient safety initiatives in alignment with regulatory standards, hospital policies, and clinical excellence frameworks at A

      • Assistant Casino Manager at Janta Kenya

      • What You’ll Do Coordinate with customer service, game providers, and technical teams to resolve player disputes quickly and fairly. Ensure compliance with gaming regulations in all juris

      • Casino Technical Support at Janta Kenya

      • What You’ll Do: Monitor and maintain 99.9% uptime for our casino platforms. Investigate and escalate technical issues (Web/HTTP, APIs, logs). Perform QA testing for web & Android c
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      • Customer Service Representative at TSAVO

      • At TSAVO, we believe in creating meaningful experiences for our community. We are looking for a passionate and proactive Customer Relations Officer to join our TSAVO Cares team. This role is at the he

      • Health Contact Centre Officer at Britam

      • Job Purpose:  To ensure the provision of consistently high quality Customer experience through quality service interactions by the Contact Centre team in compliance with overall Service strategy

      • Customer Success Executive at NielsenIQ

      • Job Description As a Customer Success Executive at NIQ Kenya, you will serve as a key strategic partner between NIQ and our clients. You’ll combine data, insights, and tools to help client

      • Customer Service Representative at Influx

      • Job Descriptions: We’re looking for detail-oriented and thoughtful people to join our team. You’ll be tasked with answering customer questions through calls and need to be able to th

      • Call Centre Quality Analyst at Poa Internet

      • About the Role:  The Call Centre Quality Analyst will be responsible for assessing and enhancing the quality of customer interactions within the call centre. The role involves monito
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on MyJobMag Kenya. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.