Career Opportunities at Alternate Doors

Human Resource Assistant Job Roles and Responsibilities

• Data base maintenance – For all incoming applications and CV’S and availing them when required, management of staff data – Data
  related to confirmation dates, end of contracts and staffing changes for all the months and preparation of related periodic reports.
• Drafting of all department letters and managing incoming and outgoing correspondences.
• Assist in Leave management – Manage leave, leave schedules and leave administration for all staff.
• Assist in the preparations of work plans, HR reports and budgets
• Registration of new employees to various HR Insurances and the medical scheme and updating the various data bases including
  processing staff badges for all employees
• Ensure that all new staff members submit all their required information and/or documents to facilitate the opening of a file.
• General administration of the department – this includes
• Dispatching various HR correspondences and follow through on delivery
• Taking and keeping departmental minutes
• Provide reports on various aspects relating to staff e.g. turnover rates, exits, leave numbers etc.
• Organize and manage both incoming and outgoing correspondence and telephone calls
• Assist in ensuring that all staff have up to date Job descriptions.
• Assist in the implementation of the Institute’s welfare programs
• Supervising the tea and outsourced cleaning personnel

Requirements for the Human Resource Assistant Job

• A diploma/Degree in HR
• Good communication and interpersonal skills
• Proficient in the use of ICT
• Possess a high sense of integrity and confidentiality
• Pleasant personality, self-driven and able to work under minimum supervision.

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Roles for the Graphic Designer/ Machine Operator Job

• Ensures cleanliness of the work station and monitors all printing materials and inks.
• Achieves all colours and sizes for clients work.
• Designs different artworks for clients and makes necessary changes on
  artworks.
• Ensures all production materials are accounted for and no wastage is
  incurred.
• Ensures proper record keeping of job cards, invoices for all the company’s
  clients and suppliers.
• Updates the company website and social networks with different artworks
  and information.
• Ensures all production staff members implement rules and regulations of the
  company and discipline is upheld.
• Maintain cleanliness of all production machines and ensures they’re serviced
  on time.
• Should always be on full company uniform and gear when working.
• Monitors problems and opportunities and amend actions where necessary to
  enable smooth operations for production development.
• Outsources and brings in new clients to the company.
• Explore ways of improving existing product and services in increasing
  profitability.
• Maintain close liaison with all departments to make sure clients work is
  done well and delivered on time.
• Should always be smartly dressed and groomed when representing the
  company.
• Upholds all company information with discretion and integrity.
• Undertake any other responsibilities assigned by the Management

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Installation Technicians Job Qualifications

• Diploma/certificate holder
• Technical installation skills on tracking devices.
• Must be competent riders with an updated license

Core Technical Competences

• Essential
• Good knowledge of motor vehicle electric/electronic and alarm/immobilizer systems
• Advantageous
• Auto electrician
• Good understanding of specialized Fleet Management system fitments
• Tracking fleet products knowledge

Responsibilities for the Installation Technicians Job

• Quality Installations/repairs
• Communication with clients at all levels
• Day to day admin duties: Job cards etc.
• Problem solving – Use of technical skills
• Stock Control
• Time keeping

Personal Attributes

• Above average client relations
• Good communications skills
• Have an aptitude for problem solving
• Diligent and quick learner
• Dependable
• Trustworthy
• Hard working and diligent
• Attention to detail
• Integrity and consistency
• Team player
• Always behaving in a professional manner towards clients

Special Requirements

• Occasional after hour work, is required.
• Own reliable cell phone is essential

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Control Room Operators Job Roles and Responsibilties

• Make on-the-spot judgements regarding immediate action required when incidents arise
• Efficient and accurate tracking updates
• Monitor and control security systems and inform the control room supervisor of any potential adverse activities noticed
• Taking appropriate action as circumstances dictate and carry out associated control room duties and administrative functions in accordance with existing operational procedures
• Monitor and receive all emergency signals, messages and alarms and respond accordingly
• Fleet Management and tracking experience

Minimum Requirements for the Control Room Operators Job

• 6 months +s exp as a Control Room Operator
• Must be willing to work night shift
• Basic knowledge of tracking systems
• Advanced computer literacy
• Full command of English, with strong English speaking and writing skills
• College diploma and above.
• Call Centre Qualification highly advantageous
• Minimum 6 months call centre experience (inbound & outbound) in a security / emergency control room environment .
• Call centre experience with alarm response tracking/recoveries/dispatching experience
• Alarm tracking experience essential.
• Excellent knowledge of tracking devices
• Computer literate in MS Office (Word, Excel & Outlook) and Internet Explore
• Strong interpersonal and organizational skills
• Knowledge of geography and calculating distance
• Ability to work under pressure and in a stressful environment
• Strong client relation skills, analytical with problem solving skills
• Ability to think on your feet, remain calm and assertive and assist clients in whatever situation

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Receptionist Job Responsibilities

• Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system.
• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Maintains security by following procedures; monitoring logbook; issuing visitor badges.
• Maintains telecommunication system by following manufacturer’s instructions for house phone and console operation.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.
• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed.
• Receptionist Skills and Qualifications:
• Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus,
• Organization, Informing Others, Handles Pressure, Phone Skills, Supply Management

Requirements for the Receptionist Job

• A secretarial Course/Front Office or Customer Service
• Operate a PABX system

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Position Summary: Responsible to meet, make introduction and ensure that all arrangement and requirements are gathered with the function host prior to function. Read and analyse Banquet event order (BEO) / Banquet Function Plan (FP) in order to gather guests requirements, determine proper set up, buffet, audio visuals, time line and also give attention to any special guest needs.

Catering and Events Coordinator Job Responsibilities

• Establish and improve the reputation of the hotel by offering a very personalized style of service as per the hotels standard operating procedures.
• Assist with typing of the Banquet and Sales correspondence, i.e. answering mail, confirming banquet arrangements, menus, BEO, FP, memos etc.
• Promptly respond to all inquiries.
• Compose, publish and distribute Banquet event order (BEO) / Banquet Function Plan (FP) to all department heads and personnel who are involved in servicing banquets function.
• Work with management and other heads of departments at all times and assist in carrying out special requirements and duties necessary in adding to the guests general comfort and well being.
• Distribute promptly to all departments about notice of any change in the Banquet event order (BEO) / Banquet Function Plan (FP).
• Prepare signage and menu items for all banquet events function.
• Study requirements of all booked banquets and functions to familiarize and ascertain the possibility of selling additional facilities, to produce extra revenue.
• Sending Banquet event proposals to the guests and being in timely contact with them.
• Call customers to remind before for cut-off dates.
• Develop and maintain positive working relationships with others, and support team to reach common goals.
• Ensure prompt responses for all enquiry through telephone, fax and emails.
• Ensure that all the administrative documents are prepared for the hotel sales team.
• Act as a liaison between all related hotel departments and host of the function.
• Ensure orders and requisitions for the Catering and Banquet departments are completed.
• Responsible to attend periodic sales meetings and circulate minutes of the meetings and regular follow up’s.
• Respond and act upon any special requirement which function host had requested.
• Maintaining the entire sales correspondence data base.
• Maintain departmental reports and procedures.
• Maintain all client information and folders.
• Coordinate with Banquet operations on a timely basis to ensure complete customer satisfaction.
• Updating DSR (Daily sales Report) and revenue projection on a daily bases.
• Update Catering and Banquets calendar on the Sales and Catering software.
• Perform all duties as deemed necessary for the success of the department.

Qualifications for the Catering and Events Coordinator Job

• A courteous, polite and well-spoken hotelier who is highly efficient and has excellent organizational skills and possess good team spirit. Should have a passion for providing the highest standards of service to the guests.
• Helpful and approachable to the guest and having the ability to promote hotel catering and events facilities and maximize sales opportunities at all times.
• Bachelor of Hotel Management or Degree in Hospitality/Tourism/Hotel Management, Marketing or equivalent. Proficient in Microsoft Office applications. Experience in Property Management Software’s, Delphi
• Sales and Catering, Opera Sales and Catering an added advantage.
• Minimum 1 to 2 years work experience as a Sales Coordinator or Banquet coordinator major hotel required.
• Possess excellent customer care and interpersonal skills.
• Excellent communication skills necessary

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Food and Beverage Coordinator Job Responsibilities

• Manage all areas of operations including service, wait staff, bartenders, while ensuring the restaurant’s standards of quality, service and operations are maintained.
• Manage operations during scheduled shifts that include, daily decision-making, staff support,guest interaction, scheduling, planning, upholding quality product and service standards, as well as cleanliness.
• Train and develop all servers, bussers, and bartenders
• Identify operational opportunities to build sales and control costs and develop and implement those opportunities.
• Monitor and assist in daily, weekly, and, monthly inventory processes.
• Prepare end of shift reports to monitor all financial, inventory and cash-handling aspects of the operation.

Qualifications for the Food and Beverage Coordinator Job

• A proven drive for and background in quality customer service in the Food & Beverage
  industry.
• One (1) to three (3) years of experience in a position of increasing responsibility in the hospitality industry.
• High motivation with strong interpersonal and time management skills.
• Willingness to work irregular hours, nights and weekends, while on your feet.

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Key Responsibilities for the Sales and Marketing Representative Job

• Participates in business development, growth and sustainability functions within the assigned territory as per the established procedures, specifically
• Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services.
• Makes telephone calls and in-person visits and presentations to existing and prospective customers.
• Researches sources for developing prospective customers and for information to determine their potential.
• Develops clear and effective written proposals for current and prospective customers.
• Expedites the resolution of customer problems and complaints.
• Coordinates sales effort with marketing, sales management, accounting, logistics and practical service department.
• Analyzes the territory/market’s potential and determines the value of existing and prospective customers’ value to the organization.
• Creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities.
• Identifies advantages and compares organization’s products/services.
• Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the territory/segment.
• Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas.

Sales and Marketing Representative Job Qualifications

• A diploma/Degree graduate in sales and marketing
• Minimum of 2 years experience in Transport and Logistic industry.

Person Specifications

• Good communication skills
• A team player
• Excellent interpersonal skills
• Self-motivated, proactive, organized, ability to multi-task, flexible, cooperative – with a “can-do-attitude”
• Ability to work flexible hours, including some evenings, holidays and/or weekends
• Must demonstrate an ability to build and manage relationships and positively influence various stakeholders

Key Success Factors

• Maintain merchandising targets
• Effective promotions

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Duties and Responsibilities for the Sales Executives Job

• Have a sales plan to enable you maximize on sales.
• Business growth through sourcing of new clients
• Daily follow up on customers from inception to the completion of the final payments
• Planning for customers visit, developing customer visit schedules and ultimately taking clients to sites on daily basis or as per the plan.
• Diligently updating customers’ data into CRM on a daily basis.
• Daily reporting / feedback on business done to the supervisor.
• Coming up with new ways of doing things, new innovations, putting them down and discussing with the supervisor to agree on way forward
• Participate and contribute towards new products development and aggressivesale of the same.
• Representing the company in key meetings when authorized.
• Taking care of company assets such as company vehicle, maintaining mileage log in and narrating the official business done.
• Any other duty that maybe assigned.

Sales Executives Job Requirements

• Diploma in Sales & Marketing / Degree in Marketing from a reputable institution
• Certification in Computer Literacy
• Minimum 6- 12 months hands on experience in sales, experience in real estate market is an added advantage
• Excellent driving skills and a Valid Drivers License

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Role Overview: Job holder primary responsibility is for the production of finished parts against route cards, drawings and CNC programmes, with API and proprietary connection gauging practices as delegated. Working to tight deadlines on a range of tasks on a variety of CNC machines and production lines. Decision making via collaboration with supervisor will be standard practice. Work is of a physical nature, involving lifting and carrying, albeit supported by physical aids (e.g. cranes/forklift).

Key Duties/Responsibilities for the CNC Machinist Job

• Ensuring the following housekeeping duties are performed; all gauges are cleaned prior to and after use and before return to the gauge room, the machine is cleaned (in and out) at the end of each shift and oil levels are correct and ensure that the work area is cleaned at the end of each shift
• Recording working hours on/off the time booking system accurately and reporting any failed bookings and clocking’s immediately to Supervisor
• Loading CNC programmes via DNC link, ensuring it’s returned with relevant edits at the end of each job.
• Following engineering drawings competently to controlled machining tolerance ensuring parts are produced precisely first time
• Reporting inefficiency or failing quality standards immediately to Supervisor and commence investigation
• Continuing to look for improved product and procedure quality and efficiencies, reporting to the supervisor prior to implementation
• Recording and maintaining accurate quality records
  Working closely with Leadhands and Supervisor to improve manufacturing processes
• Ensuring the care and maintenance of all machinery, tooling and equipment used (i.e. identify faults and report them immediately to the Supervisor)
• Signing off route cards to indicate an operation has been completed and inspected
• Fulfilling responsibilities under the Company Health, Safety and Environmental Policy and so far as reasonably practicable the health, safety and welfare of the team
• Working overtime on an adhoc basis to meet operational requirements

CNC Machinist Job Qualifications/Skills and Experience

• Time Served, with recognised qualification in Mechanical Engineering (NVQ level 3) or relevant experience
• Experienced in operating CNC machines with basic programming skills
• Experienced in standard inspection gauges and equipment
• Experienced in the use of API and proprietary inspection gauges
• Competent in the ability to read Engineering drawings
• Full and valid Kenya Driving Licence

Personal Qualities

• Excellent communication (both written and oral), influencing and interpersonal skills
• High degree of commercial acumen
• Highly professional conduct
• Can do attitude
• Team player
• Excellent problem solving skills