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Customer Care, Success and Service Jobs in Kenya (Page 31)

      • Customer Experience Manager at BasiGo

      • About the Role BasiGo Kenya is seeking a Customer Experience Manager who is responsible for leading the Customer Experience team that serves as the primary point of contact between custom
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      • Customer Service/Pa at Sai Raj Limited

      • Responsibilities How to tidy up the reception. Electricity conservation- switching on and off computers and machines when and when not in use Ensure Adequate refreshments items (Glasses and
      • KSh 30,000 - KSh 50,000

      • Customer Service Assistant at Zuri Blooms

      • Zuri Blooms is looking for a friendly, organized, and customer-focused individual to join our team as a About the Role You will be responsible for assisting customers, managing orders, respondin

      • Response Manager at GiveDirectly

      • About this role GiveDirectly is scaling its emergency response operations to reach more people, faster, with cash in the wake of crises. As a Manager on the Humanitarian team, you will play a cr

      • Customer Success Lead at Triply

      • Triply are hiring a Customer Support Lead. This is more than a support role, it’s an opportunity to build structure, improve workflows, and shape how support is delivered at scale. If you&rsq

      • Scheduler at Solvo Global

      • Role Overview The Scheduler is responsible for maintaining strong client and caregiver relationships to deliver a “best in home care” experience. This role ensures accurate scheduli

      • CX Consultant - Counter at Maersk Line

      • Job Purpose The Customer Experience Agent is responsible for managing and enhancing the customer experience during all in-person interactions at the Maersk counter. This role focuses on handling do
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.