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Customer Care, Success and Service Jobs in Kenya (Page 192)

      • Head of Customer at Nexleaf Analytics

      • Who We Are Looking For We are looking for an experienced, customer-obsessed leader to join Nexleaf’s leadership team. You will be responsible for building a sustainable business around the sa

      • Retail Customer Service Team Leader at Britam

      • Job Purpose: Responsible for directing and overseeing team members, resolving customer questions or complaints, and developing programs and procedures to enhance productivity and performance. Role

      • CX Agent Singlecarrier Team at Maersk Line

      • Opportunity Maersk Kenya is currently looking for a customer driven candidate to take up the new role of Customer Experience Agent in Nairobi. He/She will be responsible for actively build strong r

      • Customer Service Officer at Old Mutual Kenya

      • Job Description The incumbent will be responsible for enforcing underwriting controls in the branch including on-barding, certificates, booking of business, documentation, Implementing underwriting

      • Front Office Agent at NCBA Group

      • Job Purpose Statement Promptly and efficiently manage the Contact Centre in bound calls and VIP hotline professionally. The jobholder will also be responsible for handling customer request/ enquiri
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      • Call Center Trainee/Agent at Salix Data

      • Job Description The holder of this position will first begin as a trainee then later transition into Call Centre Agent role after successfully meeting the training requirements. Below are some of t

      • Call Centre Manager at d.light

      • Job Description R&Rs Strategy: Work with head of customer experience to continuously revise the customer experience strategy by fully engaging with and inspiring the various teams and

      • Customer Service Assistant at Ital Global

      • Job Requirements Bachelor’s Degree in Communication, Public Relations, Marketing or any related course. Customer Service experience:  At least 1 Year would be an added advantage pre
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.