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Customer Care, Success and Service Jobs in Kenya (Page 191)

      • Telecom Account Manager at Infobip

      • Job Description OP Technical Account Manager is an individual contributor role in the region that is accountable for supporting the client-facing roles towards the telecoms (OPMs and PGMs) by ensur

      • Telesales Intern at Smoothtel

      • JOB RESPONSIBILITIES: The main responsibilities are: Follow up on all current and dormant customers (both via telephone and by email) as assigned by the Team Lead In the process of follow&n

      • Customer Experience Manager at Ecosafi

      • We are looking for a self-starting, motivated, and dynamic leader to fill the position of Customer Experience Manager, reporting to the COO. This role will lead and mentor a dedicated team in customer

      • Customer Experience Lead at Amitruck

      • Job Purpose  The Customer Experience Lead will be responsible for the identification and development of all culture, process, and performance improvements and efficiencies for the customer and

      • CX Agent Multicarrier Team at Maersk Line

      • The role of the Customer Experience Agent is to actively build strong relationships with customers and to gain understanding of their business, to deliver excellent customer service and maximize sales

      • Telesales Executive at CarePay Ltd

      • Main purpose of the job The Telesales Executive will be responsible for generating, closing leads, and supporting field staff in the sales process. CarePay’s key clients & stakeholders ar
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      • Head of Service Quality at Britam

      • Job Purpose Reporting to the Client Experience Director, the role will be directly be responsible for driving service excellence aligned to the Group CX Strategy across the organization and at a

      • Assistant Aftersales Manager at Simba Corp

      • Purpose: Develop Branch Aftersales Business by ensuring smooth and efficient operations of the workshop, appropriate coordination of the staff and scheduling of the work, ensuring service is carrie

      • Intake Care Representative at Cigna

      • YOUR JOB You are a member of the Integrated Health Team, servicing the International Organisations.   More specifically you’ll take part in the CARE team, a team of non-clinica
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.