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Customer Care, Success and Service Jobs in Kenya (Page 189)

      • Phone Servicing Lead at M-KOPA Solar

      • We’re looking for a Phone Returns Team lead for Kenya within the Retail Department who is resourceful, organized, and proactive about getting things done. The position will report to Diagnostics
      • Customer Support & Credit Intern at Sanergy

      • About the role This job entails managing the assigned customer portfolio: Ensuring as an organization, we provide the best service to FLOs  (FLT repairs, timely collections, and tackling any i
      • Customer Care Officer at Fit Internet

      • Job Responsibilities Manage large amounts of incoming calls in a timely manner Maintaining a positive, empathetic, and professional attitude toward customers at all times. Handle customer co
      • Customer Service Supervisor at Cigna

      • As a supervisor you will manage a team of Customer Service Representatives based in Nairobi, Kenya. You will be reporting to a Senior Supervisor, responsible for different sites. Key to the role is pr
      • Team Leader at Majorel Kenya

      • We are looking to hire a Team Leader. The Team Lead is responsible for driving performance and ensuring customer satisfaction. The incumbent is expected to consistently provide excellent manageme
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      • Customer Service Representative at Poa Internet

      • Overall Responsibility Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, Whats App, Facebook, twitter and chat on a daily basis.
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on MyJobMag Kenya. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.