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Customer Care, Success and Service Jobs in Kenya (Page 200)

      • Call Center Representative at Oasis Healthcare

      • Key Responsibilities Manage inbound and outbound calls Obtain client information by answering telephone calls. Follow communication scripts when handling different topics on the phone. Inf
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      • Admission Officer at Zetech University

      • Job Ref: ZU/10/25/47/2022 The objective of this position is to provide world-class Customer Service at all times and to ensure total Customer Delight in alignment with the values of Responsiveness,
      • Retail Customer Experience Associate at Britam

      • Job Purpose: To ensure the provision of consistently high quality Customer experience through quality service interactions by the Customer Experience Back Office team in compliance with overall Ser
      • Customer Service Manager at DHL

      • Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a re
      • KSh 750,000 - KSh 1,000,000
      • Head of Service Quality at Britam

      • Job Purpose Reporting to the Client Experience Director, the role will be directly be responsible for driving service excellence aligned to the Group CX Strategy across the organization and at a
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on MyJobMag Kenya. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.