PURPOSE:
The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company’s vision.
PRIM
PURPOSE:
This position is responsible for the day to day operational HR aspects and providing general People & Culture support to P&C Business Partner as part of the Group People & Cult
Purpose:
To provide administrative and technical support to the branch, captive and independent intermediaries.
To provide general customer service in respect to all lines of business for all CI
PURPOSE:
To assess and prudently underwrite General Business in commercially sound terms and to ensure that all underwriting and documentation duties in the section operate effectively and efficien
PURPOSE:
Responsible for receipting, banking, reconciliation for daily banking Vs Receipts. He/she will also be responsible for dispatch of receipts to customers.
PRIMARY RESPONSIBILITIES:
PURPOSE:
The Head of Marketing and Communication is responsible for the execution of Marketing and communication in support of the overall business strategy and profitability of the Group and Regio
PURPOSE:
Responsible for care facilitation/cost containment and call centre reachability.
PRIMARY RESPONSIBILITIES:
Issuance of approval to insured members seeking both inpatient and outpa
PURPOSE:
The incumbent shall be responsible for analyzing and assessing the risk presented to the company through proposals submitted guided by the laid down underwriting guidelines.
PRIMARY RES
Role Purpose
The purpose of this role is to ensure effective and efficient delivery of Exams. To manage Venue Supervisor engagement, relationship, and performance. To co-ordinate and manage any ris
What You Will Do:
Providing pro-active, accurate, detailed, and comprehensive product presentation to clients.
Enter customer information into Mogo IT system
Process customer loan applicatio
What You Will Do:
Establish and manage relationships with car dealers, existing and potential customers
Sell Mogo products i.e Car Financing and Logbook Loans to customers and partners
Gener
Brief Description
S/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests.
Detailed Description
Serve as the first point
POSITION SUMMARY
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availa
CUSTOMER CARE AGENT (REF: CCA/04/24)
Job Purpose:
The Customer Care Agent will be responsible for providing and promoting a professional, high-quality frontline customer-focused service by effic
Job Purpose
The Reservations Consultant plays a vital role in handling booking inquiries, processing reservations, and ensuring exceptional service for guests and travelers.
Key Responsibil
Job Summary:
The Online Client Relations Officer will serve as the primary point of contact for our clients/customers in the online space. This individual will be responsible for managing online in
Job Description:
Consistently offer a professional, friendly greeting and engaging service.
Understand the Server’s tasks in the outlet.
Understand shift end reports in the outlet and
Job Description
The Customer Value Manager will play a pivotal role in establishing d.light as a leader in customer centricity within the industry, driving increased customer engagement, satisfacti
The Role
We're seeking a Dispatch Quality Assurance Analyst with a sharp eye for detail, to monitor dispatch calls and ensure high customer care, empathy, and active listening standards. This r
Job Purpose:
In this role, you’ll learn how to curate awesome experiences for our customers and grow our financing product from its current launch stage to a major success.
Fun Fact:
Job Purpose:
In this role, you’ll learn how to curate awesome experiences for our customers and grow our financing product from its current launch stage to a major success.
Fun Fact:
Job Description
This position will perform a key sales role in the development of Visa Acceptance Solutions (Cybersource) East Africa expansion plans. Working in strategically targeted countries
JOB PURPOSE
Contact Centre is the Bank’s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking sup
Job Description
Responsibilities:
Technical support relative to steam boilers;
Provide technical support to the sales team during the tendering phase;
Develop the the design phase of the pr
Position Overview:
Are you passionate about customer success and eager to learn from experienced professionals and a startup ecosystem? We are seeking a motivated and customer-centric Customer S
Job Purpose/Mission
The Customer Finance Team plays a pivotal role in ensuring the overall success of our largely unbanked customers in completing their loans and getting continued access to cle
A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers.
Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.
