Ongoing Recruitment at National Social Security Fund (NSSF)

Reporting to the Assistant Manager, Property Management he/she will be responsible for managing the Fund’s properties prudently and optimize returns.

KEY RESPONSIBILITIES:

• Verify bid documents and targets for the property management agents’ rental levels, maintenance and general procedures;
• Ensure preparation of applications for prospective tenants fronted by the Property agents;
• Liaise with agents to ensure that they advertise and rent out the Fund’s properties;
• Coordinate monthly inspections of the buildings with the property management agents;
• Ensure forwarding of valuation requests and relevant documentation to the Chief
• Government Valuer and independent valuers;
• Analyze Management reports for all Fund properties and maintain all relevant logs
• records and information relating to the properties required;
• Resolve of conflicts between tenants and the managing agents;
• Ensure the Fund properties adhere to all statutory regulations; and
• Administer leases for the Fund Commercial buildings and lease offices.

JOB REQUIREMENTS/SPECIFICATIONS:

• Bachelor’s Degree in Land Economics, Real Estate, Construction, Planning, or related field from a recognized institution;
• Master’s Degree in Land Economics, Real Estate, Construction, Planning or related field from a recognized institution is an added advantage;
• Professional Qualification in any of the following disciplines: Real Estate, Land Economics, Planning, Property Management or related field from a recognized institution;
• At least seven (7) years’ relevant cumulative work experience, three (3) of which should have been in a supervisory position;
• Membership to a relevant and accredited professional body and in good standing;
• Supervisory course from a recognized institution; and
• Proficiency in computer applications

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Reporting to the Assistant Manager, Registration & Compliance he/she will be responsible for Coordinating registration activities within the Branch/ Region;

KEY RESPONSIBILITIES:

• Validating employer returns and generating Unique Payment Numbers for receipting;
• Facilitating clearance of Suspense account by establishing correct NSSF numbers;
• Coordinating member education activities to enlighten members on NSSF scheme;
• Maintaining and ensuring safe custody of registration records including registers,
• Duplicate Membership Cards and B-Certificates; and
• Making follows up on delayed search cases for issuance of duplicate membership card.

JOB REQUIREMENTS/SPECIFICATIONS:

• Bachelor’s Degree in any of the following disciplines: Social Sciences; Business Administration; Marketing or related field from a recognized Institution;
• Master’s Degree in any of the following disciplines: Social Sciences; Business Administration; Marketing or related field from a recognized Institution is an added advantage;
• Professional qualification in any of the following disciplines: Business Management; Public Relations; Marketing or related field from a recognized institution;
• At least seven (7) years’ work experience, three (3) years of which should be in a supervisory position;
• Membership to a relevant accredited professional body and in good standing;
• Supervisory course from a recognized institution; and
• Proficiency in computer applications.

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Reporting to the Assistant Manager, Research, Policy & Innovation, he/she will be responsible for Coordinating with external clients on requests for data and surveys from NSSF.

KEY RESPONSIBILITIES:

• Coordinate inception meetings with user departments and consultants for internal and external surveys;
• Ensure preparation and submission of data and reports to KNBS;
• Supervise data collection for the surveys in the field;
• Prepare internal survey reports for tabling in senior Management meetings;
• Participate in the development of new ideas including brand-led innovation, new business creation, new products; and
• Collate and analyze employees’ ideas for further processing.

JOB REQUIREMENTS/SPECIFICATIONS:

• Bachelor’s Degree in any of the following disciplines; Finance, Economics, Mathematics, Statistics or a related field from a recognized institution;
• Masters’ Degree in any of the following disciplines; Finance, Economics, Mathematics, Statistics or a related field from a recognized institution is an added advantage;
• Professional qualification in any of the following disciplines; Finance, Economics, Mathematics, Statistics or a related field from a recognized institution;
• At least seven (7) years’ work experience, three (3) of which should be in a supervisory position;
• Membership in good standing to a professional accredited body;
• Supervisory course from a recognized institution; and
• Proficiency in computer applications;

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Reporting to the Assistant Manager, Finance, he/she will be responsible for validating and confirming collections received from branches.

KEY RESPONSIBILITIES:

• Issue debit receipts and maintain bounced cheque register;
• Update income cashbook;
• Support field office on revenue receipt activities;
• Reconcile SAP and M-Pesa transactions;
• Upload and post general ledger data;
• Reconcile bank reports; and
• Pay benefit claims.

JOB REQUIREMENTS/SPECIFICATIONS:

• Bachelor’s Degree in Finance, Accounting, Economics, Commerce or related field from a recognized institution;
• Masters’ degree in Finance, Accounting, Economics, Commerce or related field from a recognized institution is an added advantage;
• At least seven (7) years’ work experience three (3) of which should be in a supervisory position;
• Professional qualification such as CPA (K), ACCA and/or CFA;
• Membership to a relevant and accredited professional body such as ICPAK, ACCA and/or the CFA Institute and in good standing;
• Supervisory course from a recognized institution; and
• Proficiency in computer applications.

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Reporting to the Assistant Manager, Security he/she will be responsible for Overseeing protection of the Fund’s property, office premises and assets, both developed and undeveloped.

KEY RESPONSIBILITIES:

• Coordinate training of staff and other stakeholders on Safety, Health and Security awareness;
• Carry out security audits of the Fund’s commercial properties;
• Prepare and forward investigation reports to Senior Principal Officer, Security Services;
• Oversee spot checks to assess/evaluate the performance of contracted security service providers;
• Coordinate surveillance on the Fund’s undeveloped properties;
• Gather intelligence on potential security threats to the Fund’s assets and personnel;
• Report criminal cases and incidents to police and other law enforcement organs for further action;
• Assist in the management of emergency situations; and
• Organize and Manage Annual Emergency Drills.

JOB REQUIREMENTS/SPECIFICATIONS:

• Bachelor’s Degree in Criminology or any security-related field from a recognized institution;
• Master’s Degree in Criminology or any security-related field from a recognized institution is an added advantage;
• Professional qualification in any of the following disciplines: Criminology, Law or any security-related field from a recognized institution;
• At least seven (10) years’ work experience, three (3) of which should be in a supervisory position;
• Membership to a relevant and accredited professional body and in good standing;
• Supervisory Course from a recognized institution; and
• Proficiency in computer applications.

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Reporting to the Assistant Manager, Supply Chain Management, he/she will ensure procurements are made in a timely manner and in line with policies of the Fund and the Public Procurement and Asset Disposal Act 2015.

KEY RESPONSIBILITIES:

• Negotiate contracts & SLAs, write reports and upload tender documents on IFMI;
• Maintain & safeguard procurement documents;
• Review the strategic plan dashboard and strategic plan matrix reports of the department;
• Track reports for all processes in the department and report the status of all activities in the department;
• Verify purchase requisitions and raise purchase orders from field offices;
• Prepare reports on awards to special/AGPO groups;
• Monitor and evaluate supplier performance;
• Review the strategic plan dashboard and strategic plan matrix reports of the department;
• Analyze vendors on pricing, delivery reliability, delivery date adherence and quality of item for the purpose of reducing supply chain costs and improve on the quality and timeliness of the delivery of the item(s);
• Provide support in developing a vendor rating system/matrix;
• Regularly update the vendor rating system;
• Monitor the vendor database;
• Prepare correspondences with vendors;
• Prepare communication with relevant internal departments on vendor related issues;
• Check maintenance of updated records for receipts and issues; and
• Ensure annual stock-taking is done and that quarterly stock reconciliation is correctly done.

JOB REQUIREMENTS/SPECIFICATIONS:

• Bachelor’s degree in Procurement, Commerce, Economics Finance or related field from a recognized institution;
• Master’s degree in Procurement, Commerce, Economics Finance or related field from a recognized institution is an added advantage;
• Professional Qualification in Procurement or related field;
• At least seven (7) years of relevant cumulative work experience, three (3) years of
• which should be in a supervisory role;
• Membership to Institute of Supplies Management (KISM) or Chartered Institute of
• Supplies in good standing;
• Supervisory course from a recognized institution; and
• Proficiency in computer applications.

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Reporting to the Assistant Manager, Administration, he/she will be responsible for management of transport services and overseeing mail office and switch board operations.

KEY RESPONSIBILITIES:

• Manage the transport services’ expenditure within the agreed budget, and in line with the Transport policy;
• Adjust transport schedules and resources to meet the changing demands;
• Ensure appropriate utilization of vehicles and fuel;
• Manage the renewal of applicable licenses for Fund’s fleet of motor vehicles;
• Ensure repairs and maintenance are done and the services paid for have been delivered;
• Coordinate the process of obtaining data on Fund Assets from various departments;
• Prepare specifications of insurance requirements in preparation for tenders;
• Oversee Mail office and switchboard operations;
• Coordinate staff requirements, purchases & maintenance of furniture and equipment;
• Initiate disposal of idle assets;
• Approve requisition for cleaning materials and stationery;
• Ensure reception and tea services are provided; and
• Ensure that cleaning services within the Fund offices are provided and ensuring a clean work environment.

JOB REQUIREMENTS/SPECIFICATIONS:

• Bachelor’s Degree in Social Sciences or related field from a recognized institution;
• Master’s Degree in Social Sciences or related field from a recognized institution is an added advantage;
• Professional qualification in any of the following disciplines: Social Sciences; 
• Business Administration; Public Relations or related field from a recognized institution;
• At least seven (7) years’ work experience three (3) of which should be at a supervisory position;
• Membership to a relevant and accredited professional body and in good standing;
• Supervisory course from a recognized institution; and
• Proficiency in computer applications;

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Reporting to the Regional Manager, he/she will be responsible for coordinating the overall Branch operations and ensures achievement of organizational strategic objectives at the branch.

KEY RESPONSIBILITIES:

• Oversee enforcement of the NSSF Act No.45 of 2013 Laws of Kenya;
• Plan, develop and implement work schedules and targets by staff at the Branch;
• Develop and implement registration and collection plans according to zonal management principles that ensure the development of zonal plans;
• Coordinate all Benefits and Compliance activities including registration of employers/employees, collection of contributions, investigations, prosecutions and default recovery at the Branch;
• Educate members and market Fund’s products;
• Build and maintain a cohesive Branch team;
• Ensure customer satisfaction by providing proactive customer care services and maintain effective follow up;
• Maintain proper and up to date records at the Branch;
• Prepare and submit monthly, quarterly, half year and annual financial, performance contracting and progress reports to management;
• Maintain a clean and safe working environment;
• Receive and ensure safe custody of accountable and sensitive documents and materials including cheques, LPOs, LSOs, employee confidential files; and
• Sign and issue notification letters and certificates to registered employers.

JOB REQUIREMENTS/SPECIFICATIONS:

• Bachelor’s Degree in any of the following disciplines: Social Sciences; Business Administration; Law; Public Relations; Marketing or a related field from a recognized institution;
• Master’s Degree in any of the following disciplines: Social Sciences; Business Administration; Law; Public Relations; Marketing or a related field from a recognized institution is an added advantage;
• Professional qualification in a related field from a recognized institution;
• At least seven (7) years’ work experienced, three (3) of which should be in a supervisory position;
• Membership to a relevant and accredited professional body and in good standing; and
• Proficiency in computer applications.

COMPETENCIES:

The competencies required for Assistant Manager, Regional Manager and Senior Principal Officer are as follows:

• Ability to formulate policies & strategies
• Analytical Thinking
• Ability to build & work through teams
• Leadership & Management Skills
• Excellent interpersonal & communication Skills
• Initiative, Innovation and Creativity
• Adaptability

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Reporting to the Assistant Manager, Property Management he/she will be responsible for preparing bid documents.

KEY RESPONSIBILITIES:

• Monitor/make follow-ups on targets for the property management agents; rental levels, maintenance and general procedures;
• Process applications for prospective tenants fronted by the Property agents;
• Make follow-ups on agents to ensure that they and rent out the Fund’s properties;
• Conduct monthly inspections of the buildings with the property management agents;
• Forward valuation requests and relevant documentation to the Chief Government
• Valuer and independent valuers;
• Maintain up-to-date financial records from property operations and liaise with the finance team to reconcile statements from agents and generate monthly financial reports as required;
• Prepare Management reports for all Fund properties and maintain all relevant logs records and information relating to the properties required; and
• Administer leases for the Fund Commercial buildings and lease offices.

JOB REQUIREMENTS/SPECIFICATIONS:

• Bachelor’s Degree in Land Economics, Real Estate, Construction, Planning, or related field from a recognized institution;
• Professional Qualification in any of the following disciplines: Real Estate, Land Economics, Planning, Property Management or related field from a recognized institution;
• At least five (5) years’ work experience;
• Membership to a relevant and accredited professional body and in good standing; and
• Proficiency in computer applications.

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Reporting to the Branch Manager or Assistant Manager, Registration & Compliance he/she will be responsible for enforcing compliance of NSSF Act No. 45 of 2013 with regard to collection of contributions and registration of employers and employees and employer/member education.

KEY RESPONSIBILITIES:

• Educate/sensitize employers, employees and other members of the public on the NSSF Act No. 45 of 2013;
• Undertake inspection of employer records to ensure that the provisions of the NSSF Act No. 45 of 2013 are being observed;
• Facilitate registration of new employers, employees and voluntary contributors in collaboration with the Registration Officer;
• Update and maintain zonal records including employers’ lists, contribution registers, defaulters list, penalty and bounced cheques;
• Monitor and follow up on employer compliance;
• Investigate and prosecute non-compliant employers;
• Prepare inspection and zonal reports;
• Conduct investigation of difficult benefit cases;
• Attend to member and employer Complaints;
• Serve court sermons; and
• Validate employer returns and create UPNs for cash receipting.

JOB REQUIREMENTS/SPECIFICATIONS:

• Bachelor’s Degree in any of the following disciplines: Social Sciences; Business Administration; Law, Public Relations; Marketing or related field from a recognized Institution;
• Professional Qualification in any of the following disciplines: Social Sciences; Business Administration; Law, Public Relations; Marketing or related field from a recognized Institution;
• At least five (5) years’ work experience; and
• Proficiency in computer applications.

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Reporting to the Branch Manager or Assistant Manager, Registration & Compliance he/she will be responsible for carrying out registration of employers, employees and voluntary contributors in collaboration with the Compliance Officers.

KEY RESPONSIBILITIES:

• Validate employer returns and generate Unique Payment Numbers for receipting;
• Facilitate clearance of Suspense account by establishing correct NSSF numbers;
• Conduct member education to enlighten members on the importance of registering with the Fund;
• Maintain and ensure safe custody of registration records including registers, Duplicate
• Membership Cards and B’ certificates; and
• Make follow up on delayed search cases for issuance of duplicate membership cards.

JOB REQUIREMENTS/SPECIFICATIONS:

• Bachelor’s Degree in any of the following disciplines: Social Sciences, Business Administration, Marketing;
• Professional qualification in any of the following disciplines: Social Sciences, Business Administration, Marketing or related field from a recognized institution;
• At least five (5) years’ work experience;
• Membership to a relevant and accredited professional body; and
• Proficiency in computer applications.

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Reporting to the Assistant Manager, Records he/she will be responsible for ensuring that the preparation and updating of file indices is effectively done.

KEY RESPONSIBILITIES:

• Participate in conducting records surveys and appraisals for preparing and implementing records retention and disposal schedules;
• Implement procedures for classification, maintenance, protection and disposition;
• Ensure retrieval, amalgamation of files and capturing of requests, complaints and complements in the records;
• Ensure the management system (TQM, register) is done effectively;
• Ensure Preparation and updates of records management system;
• Search for records/files in the system for retrieval of records;
• Process and index files/records to dispatch to the customers;
• Ensure Sorting, arranging serially and return of files into the shelves;
• Undertake record census to identify missing/overdue files; and
• Ensure the capturing of data for files outside the system.

JOB REQUIREMENTS/SPECIFICATIONS:

• Bachelor’s degree in any of the following disciplines: Information Sciences; Records Management and Information Technology, Archives and Records Management or related field from a recognized Institution;
• Professional qualification in any of the following disciplines: Information Sciences; Records Management and Information Technology, Archives and Records Management or related field from a recognized Institution;
• At least five (5) years’ work experience; and
• Proficiency in computer applications;

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Reporting to the Assistant Manager, Property Development he/she will be responsible for reviewing designs and drawings for building projects.

KEY RESPONSIBILITIES:

• Conduct project inspections and reporting on production while managing related contracts;
• Confirming fee notes and certificates for payment;
• Prepare plans, layouts, designs, reports and cost estimates for budgeting and property development purposes and for proposed routine maintenance works and new projects, either in house or in liaison with consultants and contractors;
• Evaluate performance standards for consultants and contractors for on-going projects and advise management on appropriate action;
• Evaluate and Analyze tender and project scheduling and monitoring,
• Attend site meetings to evaluate project progress;
• Pursue statutory approvals in conjunction with project consultants; and
• Perform project hand-over inspections and sign-off.

JOB REQUIREMENTS/SPECIFICATIONS:

• Bachelor’s Degree in any of the following disciplines: Architecture, Quantity Survey, Construction, Civil Engineering, Electrical Engineering or related field from a recognized institution;
• Professional Qualification in any of the following disciplines: Architecture, Quantity Survey, Construction, Civil Engineering, Electrical Engineering or related field from a recognized institution;
• At least five (5) years relevant work experience;
• Membership to a relevant and accredited professional body and in good standing; and
• Proficiency in computer applications.

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Reporting to the Senior Principal Officer, Risk Management he/she will be responsible for assisting in the preparation of the annual risk plan.

KEY RESPONSIBILITIES:

• Plan the risk assessments comprising of preliminary surveys of processes to be reviewed, evaluation of applicable Risk Management frameworks, protocols, policies and procedures, development of risk assessment templates;
• Coordinate and conduct risk and control self-assessment to ensure conformity with the Enterprise Risk Management Framework and other policies;
• Participate in the review of risk assessment reports;
• Organize management meetings to discuss the observations, risk exposures and recommendations;
• Review and prepare the final risk assessment report, incorporating any revisions resulting from the management discussions;
• Conduct continuous risk assessments and generate risk sensitization memos;
• Facilitate the preparation of the Fund's risk register and evaluate the risks in relation to agreed criteria and maintaining the register based on the Enterprise Risk
• Management, Business Continuity and Information Security Frameworks;
• Follow up and track the progress of remediation of risk and control weaknesses identified by Risk Assessment, Internal Audit, self-testing, or controls assessment.

JOB REQUIREMENTS/SPECIFICATIONS:

• Bachelor's Degree in Finance, Economics, Statistics, Actuarial Science, Project Management, Business Administration or any other relevant qualification from a recognized institution;
• Professional qualification such as CIA, CISA, ACCA, CPA (K), CRMA, PRM, FSA, CERA or equivalent from a recognized institution;
• At least five (5) years of relevant cumulative work experience, three (3) of which should be in a supervisory position;
• Membership to a relevant and accredited professional body such as ICPAK, IIA, ISACA, SoA, IFoA, ACCA, TASK or any other relevant qualification and in good standing; and
• Proficiency in computer applications.

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Reporting to the Senior Principal Officer, Internal Audit he/she will be responsible for participating in preparation of the annual risk plan.

KEY RESPONSIBILITIES:

• Plan the risk assessments comprising of preliminary surveys of processes to be reviewed, evaluation of applicable Risk Management frameworks, protocols, policies and procedures, development of risk assessment templates;
• Coordinate and conduct risk and control self-assessment to ensure conformity with the Enterprise Risk Management Framework and other policies;
• Participate in the review of risk assessment reports;
• Organize management meetings to discuss the observations, risk exposures and recommendations;
• Review and prepare the final risk assessment report, incorporating any revisions resulting from the management discussions;
• Conduct continuous risk assessments and generate risk sensitization memos;
• Facilitate the preparation of the Fund's risk register and evaluate the risks in relation to agreed criteria and maintaining the register based on the Enterprise Risk
• Management, Business Continuity and Information Security Frameworks; and
• Follow up and track the progress of remediation of risk and control weaknesses identified by Risk Assessment, Internal Audit, self-testing, or controls assessment.

JOB REQUIREMENTS/SPECIFICATIONS:

• Bachelor's Degree in Finance, Economics, Statistics, Actuarial Science, Project Management, Business Administration or any other relevant qualification from a recognized institution;
• Professional qualification in Finance, Economics, Statistics, Actuarial Science, Project management, Business Administration or any other relevant qualification from a recognized institution;
• At least five (5) years’ work experience;
• Membership to a relevant and accredited professional body such as ICPAK, ACCA,
• CFA or IIA and in good standing; and
• Proficiency in computer applications.

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Reporting to the Administration Manager, he/she will be responsible for preparing and processing documents in the office he/she is assigned to work.

KEY RESPONSIBILITIES:

• Compose correspondences for the respective Officer’s signature;
• Format, proofread and assemble correspondence reports;
• Arrange for photocopies and telephone ‘callbacks’ where necessary;
• Screen and forward calls, re-routing calls, taking messages and schedule appointments;
• Maintain the Officer’s diary, coordinate schedules of meetings, appointments, arrange
• meeting venues and prepare meeting files;
• Manage clients’ hospitality and provide backup data as needed;
• Responsible for the filing and retrieval system;
• Manage office materials and stationery through purchase requisition, and manage imprest for office use;
• Ensure the security of office records, equipment and documents including classified materials.

JOB REQUIREMENTS/SPECIFICATIONS:

• Bachelors’ Degree in Secretarial Studies or related field from a recognized institution;
• Professional qualification in Secretarial studies such as a Diploma in Secretarial
• Studies or Secretarial Studies Stage III;
• At least five (5) years’ work experience; and
• Member of an accredited professional body and in good standing;
• Proficiency in computer applications.

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Reporting to the Senior Principal Officer, Marketing/Member Experience he/she will be responsible for aggressive and innovative marketing campaigns, including activations, media management & experiential campaigns.

KEY RESPONSIBILITIES:

• Participate in brand building activities through extensive member education using media, road shows and sponsorships;
• Support Customer Service initiatives to ensure customer satisfaction;
• Keep inventory and oversee the distribution of marketing and sensitization materials to the branches/regions;
• Support branches and regions with their marketing activities;
• Participate in event management;
• Draft reports after every marketing campaign;
• Support the marketing and brand department on financial issues, including but not
• limited to drafting the departmental budget.
• Attend to customers through responding to their queries and providing guidance where necessary ;
• Receive correspondences for the institution, sign for receipt and facilitate dispatch to the respective office or persons;
• Collect customer feedback and prepare weekly reports to help in improving products/services; and
• Cross sell the Institute's products to potential and existing customers to aid the department in meeting its targets.

JOB REQUIREMENTS/SPECIFICATIONS

• Bachelor’s Degree in Marketing, Business Administration or related field from a recognized institution;
• Professional Qualification in Marketing, Business Administration or related field;
• At least five (5) years’ work experience; and
• Proficiency in computer applications.

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Reporting to the Senior Principal Accounts Officer he/she will be responsible for examining payment documents for accuracy and completeness

KEY RESPONSIBILITIES:

• Investigate vendor account/statement reconciliation differences;
• Reconcile vendor accounts and processing packed invoices in SAP;
• Prepare prepayments/down payments and monitoring the ledgers;
• Process PAYE and Withholding Tax and advise branches on the same;
• Process staff claims and imprest and ensure accounting and reconciliation of the same
• Validate and confirm collections received from branches;
• Issue debit receipts and maintaining bounced cheque register;
• Update income cashbook;
• Support field office on revenue receipt activities;
• Reconcile SAP and M-Pesa transactions;
• Prepare and monitor the Fund’s Budget;
• Prepare monthly quarterly and annual management reports;
• Implement the performance management system;
• Review annual financial statements;

JOB REQUIREMENTS/SPECIFICATIONS:

• Bachelor’s Degree in Finance, Accounting, Economics, Commerce or related field from a recognized institution;
• Professional qualification such as CPA (K), ACCA and/or CFA; Membership to a relevant and accredited professional body such as ICPAK, ACCA and/or the CFA Institute and in good standing; and
• At least five (5) years’ relevant work experience; and
• Proficiency in computer applications.

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Reporting to the Assistant Manager, Ethics & Integrity he/she will be responsible for planning, organizing and managing investigations of alleged misconduct or alleged violations of the Fund’s internal policies and ensuring best practices.

KEY RESPONSIBILITIES:

• Carry out end-to-end investigations by ensuring that all prescribed investigative/operating methodologies for the various types of investigations are adhered to and by conducting proper planning on high-level investigations;
• Obtain all relevant evidence related to an investigation. Scrutinize/analyze this evidence and make meaningful observations / conclusions regarding the findings and make appropriate recommendations;
• Ensure that witnesses/suspects and victims are interviewed and where necessary obtain written statements;
• Compile investigation reports as per the prescribed operating methodology, containing the findings of investigations;
• Ensure that each investigation has an accurate, value-adding conclusion for the type of investigation conducted; and
• Make meaningful recommendations as per the type of investigation. This will include, but not limited to, system/people/process failures or internal and external threats.

JOB REQUIREMENTS/SPECIFICATIONS:

• Bachelor’s Degree in Law, Finance, Business Management or a related field from a recognized institution;
• Professional qualification in any of the following disciplines: Law, Finance, Business Management or a related field from a recognized institution;
• At least five (5) years’ work experience; and
• Proficiency in computer applications.

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Reporting to the Senior Principal Officer, Supply Chain Management he/she will be responsible for evaluating tenders and writing reports.

KEY RESPONSIBILITIES:

• Prepare tender documents;
• Evaluate tenders & write reports;
• Inspect goods, works & services and write reports;
• Compel and update the list of the Fund’s vendors;
• Carry out inspection and acceptance, of goods, works and services and write the reports;
• Receive procurement requests from branches and file them;
• Prepare requests for quotation and send invitations to vendors;
• Participate in the opening, analyzing, and evaluating of quotations;
• Review the Departmental risk management matrix on a frequent basis;
• Monitor, track, and report on the supply chain activities to ensure compliance and smooth running of the operations;
• Monitor compliance issues to ensure compliance with relevant regulations and legal obligations affecting operations;
• Participate in formulating departmental strategies, policies, plans, and budgets;
• Implement risk identification and mitigation strategies for contract management;
• Monitor supplier contracts and service level agreements and writing reports on adherence;
• Provide support in developing a vendor rating system/matrix;
• Check received items brought in by suppliers through Receipt and Dispatch;
• Check the issue of items to authorized users;
• Check the Stock Replenishment Document (SRD) and authorization by user department; and
• Check purchase requisitions for stock items.

JOB REQUIREMENTS/SPECIFICATIONS:

• Bachelor’s Degree in Supply Chain Management, Logistics, Commerce, Business Administration, Finance, Economics, or the equivalent;
• Professional Qualification in Supply Chain Management, Logistics, Commerce, Business Administration, Finance, Economics, or the equivalent;
• At least five (5) years’ work experience; and
• Proficiency in computer applications.

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Reporting to the Senior Principal Officer, Benefits he/she will be responsible for ensuring proper receipting of claims from Documentation section, sorting and batching for awarding into the system;

KEY RESPONSIBILITIES:

• Ensure Verification of benefits claims to ensure completeness and accuracy of documentation;
• Coordinate award of claims in system to determine amounts payable and bank details of payee(s);
• Ensure Generation of payment information reports and filing in claim files appropriately;
• Oversee examination of payment information details, endorsement and dispatch claims in system to Authorization section; and
• Respond to customer’s enquiries and complaints by Branch Officers/call centre or walk-in clients.

JOB REQUIREMENTS/SPECIFICATIONS:

• Bachelors’ Degree in any of the following disciplines: Actuarial Science; Social Sciences; Business Administration; Public Relations; Marketing or related field from a recognized institution;
• Professional qualification and Membership where applicable;
• At least five (5) years’ work experience; and
• Proficiency in computer applications;

COMPETENCIES:

The competencies required for Principal Officer are as follows:

• Excellent interpersonal & communication Skills
• Accuracy
• Organizational Skills
• Customer Focus
• Adaptability
• Initiative, Innovation and Creativity

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JOB PURPOSE:

The trainees will join a diverse team of professionals in delivering high quality service to customers. Initially successful candidates will undergo a six (6) months intensive training in all departments in the organization. This involves inter-departmental rotation in order to develop familiarity with the organization and its functions. At the end of this period, the trainees will be evaluated for permanent employment within the organization.

KEY RESPONSIBILITIES:

• Undertake inspection of employer records to ensure that the provisions of the NSSF ACT are complied with;
• Facilitate registration of new employers, employees and voluntary contributors in collaboration with the Registration Officer;
• Update and maintain zonal records including employers lists contribution registers, defaulters list, penalty and bounced cheques;
• Monitor and following up on employer compliance;
• Prepare inspection and zonal reports;
• Carry out registration of employers, employees and voluntary contributors in collaboration with the Compliance Officers;
• Validate employer returns and generating Unique Payment Numbers for receipting;
• Facilitate clearance of Suspense account by establishing correct NSSF numbers;
• Receive and document legitimate benefit claims applications;
• Open of claim files and capturing the data into the system;
• Receive claims from Documentation section, sorting and batching for awarding into the system; and
• Capture claims into the system to determine amounts payable and bank details of payee(s).

REQUIRED QUALIFICATIONS:

• Bachelor’s Degree from a recognized Institution; and
• Proficiency in computer applications.

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Reporting to Senior Ethics and Integrity Officer, the candidate will Conduct corruption risk assessments and prepare corruption mitigation plans.

JOB PURPOSE:

• Carry out staff sensitization on corruption prevention;
• Monitor compliance with ethics and integrity requirements in the Fund;
• Participate in the development and review of ethics and integrity policies, strategies, processes and work procedures and plans;
• Participate in corruption prevention committees (CPCs); and
• Participate in corruption perception surveys.

REQUIRED QUALIFICATIONS:

• Bachelor’s Degree in Law, Finance, Business Management or a related field from a recognized institution; and
• Proficiency in computer applications.

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Reporting to the Senior Administration Officer, the candidate will assist in management of transport and office services.

JOB PURPOSE:

• Liaise with the Senior Administration officer to ensure the renewal of applicable licenses for Fund’s fleet of motor vehicles.
• Liaise with the Senior Administration officer to ensure that repairs and maintenance are done and the services paid for have been delivered.
• Liaise with the Senior Administration officer to ensure that all Fund vehicles are insured at all times.
• Check reported defects of vehicles against maintenance records to confirm authenticity of defect claims and quality of repairs and maintenance services rendered.
• Obtain data on Fund Assets from various departments;
• Prepare specifications of insurance requirements in preparation for tenders;
• Coordinate the activities in Mail office and switchboard operations;
• Coordinate staff requirements, purchases & maintenance of furniture and equipment; and
• Coordinate the provision of publications to Senior Management.

REQUIRED QUALIFICATIONS:

• Bachelor’s Degree in social sciences or related field or Diploma in the above fields with Satisfactory experience; and
• Proficiency in computer applications.

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Reporting to the Senior Records Officer, the candidate will Participate in the preparation, updating of file indices, conducting records surveys and appraisals.

JOB PURPOSE:

• Prepare and implement records retention and disposal schedules;
• Implement procedures for classification, maintenance, protection and disposition;
• Retrieve, amalgamate files, receipt files in the register and the system;
• Capture the requests, complaints and complements in the records management system (TQM, register);
• Prepare and update records management system;
• Search for records/files in the system for retrieval of records;
• Process and index files/records to dispatch to the customers;
• Sort, arrange, serialize, and return files into the shelves; and
• Trace/track overdue/delayed files.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree in any of the following disciplines: Information Sciences; Records Management and Information Technology, Archives and Records Management or related field from a recognized Institution or Diploma in the above fields with satisfactory experience; and
• Proficiency in computer applications.

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Reporting to the Senior Fingerprints Officer, the candidate will classify and fill fingerprint records as per their patterns and formations.

JOB PURPOSE:

• Identify NSSF members for purposes of benefits processing;
• Identify NSSF members for issuance of duplicate membership cards;
• Amend member records;
• Identify claimants using biometric system;
• Carry out searches for members who have lost their membership numbers;
• Search, extend, and give alternatives to fingerprint formulae;
• Mend and repair binders of fingerprint slips as well as impaired ones;
• Arrange and label fingerprint binders for ease of filing and retrieving;
• Check misfiles on lettered groups; and
• Carry out on-the-job practical training for Fingerprints trainees.

REQUIRED QUALIFICATIONS:

• Bachelor’s Degree in Forensic Science or related field from a recognized Institution.;
• Fingerprints analysis and examination training Papers A, B and C; and
• Proficiency in computer applications.

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Reporting to the Senior Security, the candidate will ensure Protection of NSSF property, office premises, assets, both developed and undeveloped.

JOB PURPOSE:

• Liaise with Law Enforcement Agencies on cases affecting the organization;
• Supervise and train contracted security guards on the Fund’s core security requirements;
• Coordinate training of staff and other stakeholders on safety, health, security awareness;
• Draft and forward investigation reports to senior officer security services;
• Identify security hazards and report to officer in charge of security services;
• Conduct Spot Checks to Assess/Evaluate Performance of Contracted security service providers;
• Maintain incident, occurrence and confidential register;
• Conduct surveillance on the Fund’s undeveloped properties to gather intelligence on potential security threats to the Fund’s assets and personnel; and
• Organize the annual emergency drill and participating in the management of emergency situations.

REQUIRED QUALIFICATIONS:

• Bachelor’s Degree in Criminology or any security-related field from a recognized institution.

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Reporting to the Finance Manager in the headquarters and Branch Manager in the Branch, the candidate will be responsible for the management of Finances in the headquarters/Branch Office.

JOB PURPOSE:

• Sort all authorized payments for different payment modes (cash or cheques, RTGS);
• Post cash payments in cash journals and print receipts;
• Post cheque payments, print the cheques, stamp the documents, record in movementregister and circulate for signatures;
• Detach cheques, records them in their respective dispatch registers, and tag allpayments with batch details;
• Reconcile/ balance daily cash journal for preparation of float reimbursement;
• Dispatch cheques to the vendors and disbursing cash payments;
• Receive, confirm and receipt payments from employers through various modes ofpayment;
• Balance daily collection and print summary reports;
• Give feedback to customers/advising customer on issues relating to payments or documentations;
• Reconcile cash and cheque contributions to bank statement;
• Receive summary collections from branches electronically; and
• Capture physical cheque numbers into banking system to produce bank paying slips.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree in finance, Accounting, Economics, Commerce, or related field from a recognized institution or CPA (K);
• Professional qualification such as CPA (K), ACCA and/or CFA; and
• Proficiency in computer applications.

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Reporting to the General Manager/Manager/Section Head/Regional Manager the candidate will be responsible for performing all the general administrative and front office work.

JOB PURPOSE:

• Prepare and process documents;
• Compose correspondences for the respective Officer’s signature;
• Format, proofread and assemble correspondence reports;
• Arrange for photocopies and telephone ‘callbacks’ where necessary;
• Screen and forward calls, re-route calls, take messages and schedule appointments;
• Maintain the Officer’s diary, coordinate schedules of meetings, appointments, arranges meeting venues and prepares meeting files;
• Manage clients’ hospitality and providing backup data as needed;
• Responsible for the filing and retrieval system;
• Manage office materials and stationery through purchase requisition, and manage imprest for office use; and
• Ensure the security of office records, equipment and documents including classified materials.

REQUIRED QUALIFICATIONS:

• Bachelors’ Degree in Secretarial Studies from a from a recognized Institution; OR
• Bachelor’s Degree in any field and a Diploma in Secretarial Studies/ Secretarial course Stage III; and
• Proficiency in Computer Applications.

COMPETENCIES:

The competencies required for Management Trainees, Ethics & Integrity Officer, Administration Officer, Records Management Officer, Fingerprints Officer, Security Officer, Accountant and Office Administrator are as follows:

• Ability to take & follow instructions
• Technical Expertise
• Customer Service orientation
• Attention to detail
• Excellent interpersonal & communication Skills
• Adaptability
• Initiative, Innovation and Creativity

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Reporting to the Accountant , the candidate will be responsible for sorting all authorized payments for different payment modes (cash, cheques or RTGS).

JOB PURPOSE:

• Post cash and cheque payments in respective journals and print receipts;
• Detach cheques, recording them in their respective dispatch registers, and tagging all payments with batch details;
• Reconcile/ balance daily cash journal for preparation of float reimbursement;
• Dispatch cheques; to the vendors and disbursing cash payments;
• Receive, confirm and receipt payments from employers through various modes ofpayment;
• Balance daily collections and print summary reports;
• Give feedback to customer/advise customer on issues relating to payments ordocumentations;
• Reconcile cash and cheque contribution to bank statement;
• Receive summary collections from Branches electronically; and
• Capture physical cheque numbers into banking system to produce bank paying slips.

REQUIRED QUALIFICATIONS:

• Diploma in Finance, Accounting, Economics, Commerce, or related field from a recognized institution; or CPA II; and

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Reporting to the Marketing/Member & Customer experience Officer he/she will be responsible for handling and resolving customer complaints regarding Fund products/processes.

JOB PURPOSE:

• Answer phone calls from customers and responding to customer inquiries and complaints;
• Research on required information using available resources;
• Provide customers with the service and product information;
• Identify, escalating priority issues and reporting to the high-level management;
• Route inbound calls appropriately.

REQUIRED QUALIFICATIONS:

• Diploma in any of the following disciplines: Public Relations, Marketing, Communication Skills, Telephone Operation, Reception & Front Office or related field from a recognized institution or Certificate in the above fields with Satisfactory experience; and
• Proficiency in computer applications.

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Reporting to the Fingerprints Officer, the candidate the candidate will verify, confirm and carry out identification of Fingerprints for benefits’ processing.

JOB PURPOSE:

• Identify and refer multiple claims to Benefits Records Unit for amalgamation;
• Establish and refer cases of multiple registrations to the Transit & Allocation Unit for fund transfer to the effective member number or suppression of ineffective numbers;
• Establish and refer Survivor benefit claims and invalid benefit claims to the Benefits
• Officer and the Benefits Authority respectively;
• Establish and refer age/withdrawal/emigration benefit claims to the registration of employers/employees’ section for further processing; and
• Establish and refer incomplete application claims to the field offices for completeness.

REQUIRED QUALIFICATIONS:

• Diploma in Forensic Science or related field from a recognized institution or Fingerprints analysis and examination training papers A, B and C; and
• Proficiency in computer applications.

COMPETENCIES:

The competencies required for Senior Assistant Accounts Officer, Senior Assistant, Marketing/Member & Customer Experience Officer and Fingerprints Assistant are as follows:

• Interpersonal skills;
• Communication skills;
• Integrity, honesty and ethics;
• Attention to detail; and
• Ability to build and work through teams

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Reporting to the Administration Officer, the candidate will be responsible for driving and maintaining Fund vehicles.

JOB PURPOSE:

• Drive Fund vehicles;
• Load, unload, and perform necessary handling operations in connection with materials being transported;
• Verify descriptions and quantities of all items picked up or delivered;
• Maintain motor vehicles and related equipment by identifying, scheduling and/or reporting necessary repairs;
• Repair minor faults and cleaning Fund vehicles;
• Perform necessary clerical tasks incidental to the operation of motor vehicles and related equipment for example makes entries in the work ticket as required; and
• Perform clerical duties in field offices e.g. completion of forms, taking fingerprints.

REQUIRED QUALIFICATIONS:

• KCSE or its equivalent qualification;
• Valid Driving License; and
• At least two (2) years driving experience;

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Reporting to the Administration Officer, the candidate will be responsible for providing High Quality Cleaning & Messengerial Services in The Fund.

JOB PURPOSE:

• Perform tasks of sweeping, dusting and vacuuming; Shampooing carpets;
• Maintain safe custody of office keys during working hours;
• Deliver files to designated offices;
• Furnish staff with office supplies as instructed;
• Ensure facilitation of opening and closing of offices; and
• Deliver written and oral messages.

REQUIRED QUALIFICATIONS:

• KCSE or its Equivalent.

 COMPETENCIES:

The competencies required for Driver II and Office Assistant II are:

• Ability to take work instructions;
• Attention to detail;
• Adaptability;
• Work habits and attitude; and
• Code of Conduct/Ethics.